Kaba Netongo
Lanham,MD
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
7
7
years of professional experience
Work History
Production Operations Associate
Dreyers Ice Cream
03.2020 - 12.2023
- Increased production efficiency by streamlining processes and minimizing downtime.
- Optimized workflow for improved output, utilizing lean manufacturing techniques.
- Maintained high-quality standards by conducting thorough inspections of finished products.
- Improved overall safety within the production facility, implementing new protocols and guidelines.
- Enhanced communication among team members, promoting a collaborative work environment.
- Reduced equipment malfunctions through regular maintenance checks and troubleshooting efforts.
- Utilized problem-solving skills to resolve production challenges quickly, minimizing disruptions in operations flow.
- Organized work to meet demanding production goals.
Delivery Driver
Amazon
09.2018 - 04.2019
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
Shift Supervisor
CVS Pharmacy
11.2016 - 07.2018
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
- Implemented training programs for new hires, ensuring seamless integration into the team and faster productivity contributions.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Education
High School Diploma -
Baptist High School
Kumba Cameroon06.2015
Skills
- Standard Operating Procedures
- Equipment Maintenance
- Cross-functional Coordination
- Performance Metrics
- Machine Operation
- Organizational Skills
- Problem Solving
- Time Management
- Equipment Troubleshooting
- Product Packing
- Equipment Operation
- Materials Handling
- Forklift Operation
- Production Line Work
Timeline
Production Operations Associate
Dreyers Ice Cream
03.2020 - 12.2023
Delivery Driver
Amazon
09.2018 - 04.2019
Shift Supervisor
CVS Pharmacy
11.2016 - 07.2018
High School Diploma -
Baptist High School