Ka Bae Ly
Fresno,CA
Summary
Dynamic, hands-on professional with a diverse amount of experience in people development, public assistance, communication, team leadership, and technology integration.
Overview
3
3
years of professional experience
Work History
Social Worker
Department Of Social Services
08.2023 - Current
- Supported clients and families with empathy and compassion during difficult times.
- Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
- Counsels clients on available resources, independent living skills, and other areas involving defined problems or concerns to accomplish case plan goals.
- Consults with supervisors regarding resources, regulations and programs.
- Collaborates with community organizations and resource providers to coordinate joint planning, case plan development, monitoring and evaluation.
Job Specialist
Department Of Social Services
05.2023 - 08.2023
- Interpreted clients' needs and introduced services to fit specific requirements.
- Developed and managed relationships with key clients and partners to drive growth.
- Interviews clients at home, off-site or in the office to determine their employment and/or training needs and eligibility for social services.
- Refers clients to community resources, employment opportunities, training programs, and other agencies or organizations as needed.
Eligibility Worker II
Department Of Social Services
07.2021 - 04.2023
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
- Managed processing of financial assistance and food stamp benefits applications.
- Interviewed applicants and explained scope of different available benefits.
- Resolved discrepancies with client applications to verify eligibility.
- Assisted clients with accurate eligibility form, application and document completion.
Parent Outreach Facilitator
Education & Leadership Foundation
08.2020 - 06.2021
- As a facilitator, I lead parent engagement workshops to support early learning, understanding the K-12 educational system, and higher education options
- I create current content in the Fresno Unified educational region and host weekly virtual learning workshops for parents
- I translate content and host the workshop in English and Hmong
- I conducted phone calls to recruit parents and worked on a summer school project with Fresno Unified - Parent University
- In completion, the program had a great turnout of students returning to summer school despite the COVID-19 challenge.
Education
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Tempe, AZ12.2024
Bachelor of Arts - Psychology -
California State University, Fresno
05.2020
Skills
- Leadership
- Professionalism
- Training and Development
- Transparent communication
- Active Listening
- Safety Planning
- Family Case Management
- Problem-Solving
- Client Confidentiality
Languages
Hmong
Technology Skills
- Google Drive, Docs, Slides, Sheets, and form
- Microsoft Word, Excel, PowerPoint
- Social Media & Digital Platform: Facebook, Instagram, Zoom, and Microsoft Teams
Timeline
Social Worker
Department Of Social Services
08.2023 - Current
Job Specialist
Department Of Social Services
05.2023 - 08.2023
Eligibility Worker II
Department Of Social Services
07.2021 - 04.2023
Parent Outreach Facilitator
Education & Leadership Foundation
08.2020 - 06.2021
Master of Science - Industrial And Organizational Psychology
University of Phoenix
Bachelor of Arts - Psychology -
California State University, Fresno
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