Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Languages
Timeline
Generic
Kabeer Kumar

Kabeer Kumar

Charlotte,NC

Summary

I am a dynamic and purpose-driven professional fueled by long-term goals and a strong passion for continuous learning. With a growing interest in IT as a tool for innovation and positive societal impact, I am currently pursuing an Associate degree in Information Technology, with plans to specialize in cybersecurity. My background includes strengths in strategic thinking, project management, market research, content creation, and delivering exceptional customer service. Known for being compassionate, approachable, and adaptable, I thrive in diverse environments and enjoy helping people across all age groups. My strong communication skills and global perspective—shaped in part by my love for travel—enable me to connect effectively and work collaboratively across cultures.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Customer Service Executive

Ibex for Walmart
09.2023 - 11.2023
  • Addressed customer concerns in real-time, demonstrating empathy and composure in a fast-paced environment.
  • Maintained efficiency under strict deadlines, resolving customer issues within allocated timeframes, typically 8 minutes per case.

Management Trainee Officer

The Marketing Factory
09.2022 - 04.2023
  • Conducted comprehensive market research to analyze competitor landscapes and identify opportunities for market share growth.
  • Assisted in the development and implementation of innovative marketing strategies based on market research findings.
  • Cultivated a strategic mindset essential for success in the field of Information Technology through the application of marketing principles.

Intern

Hum Networks
09.2021 - 10.2021
  • Contributed actively to various marketing campaigns, focusing on promoting upcoming and on-air TV serials.
  • Utilized technical skills to leverage technology platforms for achieving business objectives.

Education

BBA - Business Administration

Iqra University
12.2022

Bachelor of Arts -

University of Sindh
03.2020

Intermediate -

Private
09.2016

Matriculation -

Clifton Grammar School
11.2014

Associate of Science - Information Technology

Central Piedmont Community College
Charlotte, NC

Skills

  • Teamwork
  • Communication Skills
  • Computer Literate
  • Time-Management
  • Critical Thinking
  • Problem Solving
  • Customer service
  • Customer relationship management
  • Team collaboration
  • Effective communication
  • Critical thinking
  • Microsoft office
  • Multitasking
  • Document and records management

Languages

  • Hindi
  • English
  • Urdu
  • Sindhi

Certification

  • Google Cybersecurity Certificate

Accomplishments

Model United Nation Best Delegate

Languages

English
Full Professional
Hindi
Native/ Bilingual
Urdu
Native/ Bilingual

Timeline

Customer Service Executive

Ibex for Walmart
09.2023 - 11.2023

Management Trainee Officer

The Marketing Factory
09.2022 - 04.2023

Intern

Hum Networks
09.2021 - 10.2021

BBA - Business Administration

Iqra University

Bachelor of Arts -

University of Sindh

Intermediate -

Private

Matriculation -

Clifton Grammar School

Associate of Science - Information Technology

Central Piedmont Community College

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