Kabeir Grimsley
Newark,NJ
Summary
Dynamic professional with a proven track record at Blink Fitness Gym, excelling in customer service and conflict resolution. Demonstrates strong teamwork and attention to detail, enhancing guest satisfaction and loyalty. Skilled in managing high-pressure situations while maintaining an organized workspace, ensuring efficient operations and positive experiences.
Overview
7
7
years of professional experience
Work History
Helper
Ultimate Drain Cleaning
06.2024 - 09.2024
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and straightened work areas to maximize productivity and safety.
- Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
- Operated various hand and power tools to complete general tasks.
- Supported skilled workers with tasks such as measuring, cutting, and assembling materials for successful project completion.
Front Desk Agent
Blink Fitness Gym
05.2021 - 09.2023
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Enhanced guest satisfaction by efficiently managing check-ins and checkouts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Package Sorter
Amazon
05.2020 - 02.2021
- Collaborated with team members to sort large volumes of packages quickly and accurately.
- Supported shipping department by preparing sorted packages for transportation, reinforcing company's reputation for punctuality.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
Sales Associate
Tommy Hilfiger
05.2017 - 02.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
- Greeted customers, helped locate merchandise, and suggested suitable options.
Education
High School Diploma -
East Side High School
Newark06-2017
Skills
- Active learning
- Teamwork and collaboration
- Attention to detail
- Following directions
- Excellent communication
Timeline
Helper
Ultimate Drain Cleaning
06.2024 - 09.2024
Front Desk Agent
Blink Fitness Gym
05.2021 - 09.2023
Package Sorter
Amazon
05.2020 - 02.2021
Sales Associate
Tommy Hilfiger
05.2017 - 02.2018
High School Diploma -
East Side High School
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