Kabu Graham
Cartersville,GA
Summary
Dynamic security professional with extensive experience at Northside Hospital Cherokee, excelling in emergency response and incident reporting. Proven ability to enhance safety compliance through effective threat management and superior customer service. Recognized for training new personnel and leading initiatives that improved response times during critical situations.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Security Officer 1
Northside Hospital Cherokee
03.2019 - Current
- Conducted regular patrols to ensure safety and security of patients, staff, and property.
- Monitored surveillance equipment to detect and respond to incidents promptly.
- Collaborated with healthcare teams to support emergency response protocols effectively.
- Implemented security measures that enhanced overall hospital safety compliance.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Led security initiatives that improved response times during critical situations within the facility.
- Trained new security personnel on procedures, policies, and best practices for incident management.
US Army Infantryman
US Army
10.1999 - 03.2013
- Led tactical operations, ensuring mission success through strategic planning and execution.
- Mentored junior soldiers, enhancing team performance and operational readiness.
- Developed training programs to improve combat readiness and skill proficiency.
- Analyzed intelligence reports to inform decision-making during missions.
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Conducted after-action reviews to identify areas for improvement and implement changes.
Education
Bachelor of Science - Psychology
Curry College
Milton, MABachelor of Science - Criminal Justice
Georgia Highlands College
Rome, Georgia, GA06-2028
Skills
- Superior customer service
- Detail-oriented
- Incident reporting
- General security
- Emergency response
- Surveillance
- Relationship building and management
- Conflict de-escalation
- Conflict resolution techniques
- Threat assessment
- Threat management
- Access control management
- Security equipment operation
Accomplishments
- Successfully completed two-week security training program.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CPR, Red Cross - September 2025
- MOAB Training - September 2025
Security Officer of the Quarter
For outstanding security service and dedication to Northside Hospital Cherokee during the 1st quarter of 2025.
Timeline
Security Officer 1
Northside Hospital Cherokee
03.2019 - Current
US Army Infantryman
US Army
10.1999 - 03.2013
Bachelor of Science - Psychology
Curry College
Bachelor of Science - Criminal Justice
Georgia Highlands College