Kacee Gill
Traskwood,AR
Summary
Versatile and achievement-oriented professional with a background in office administration at Arkansas Timber Management, where I enhanced customer satisfaction and streamlined payroll processing. Skilled in database entry and time management, I excel in environments requiring attention to detail and strong customer engagement. Proven track record of improving operational efficiency and fostering client relationships.
Overview
13
13
years of professional experience
Work History
Office Administrator
Arkansas Timber Management
06.2018 - Current
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- Assisted in preparation and processing of payroll to facilitate prompt staff payments.
Server
Cracker Barrell Old Country Store
12.2013 - 12.2016
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Sales Associate
Russell Cellular Verizon Wireless
06.2012 - 12.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Managed customer accounts and facilitated device and plan upgrades.
Education
Arkansas State University Three Rivers
Malvern, ARHigh School Diploma -
Poyen High School
Poyen, AR05.2009
Skills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- Customer engagement
- Payroll
Timeline
Office Administrator
Arkansas Timber Management
06.2018 - Current
Server
Cracker Barrell Old Country Store
12.2013 - 12.2016
Sales Associate
Russell Cellular Verizon Wireless
06.2012 - 12.2013
Arkansas State University Three Rivers
High School Diploma -
Poyen High School
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