Kacee-Jean Hanlon
Charlton,MA
Overview
6
6
years of professional experience
Work History
Sandwich Artist
Subway
09.2021 - Current
- Reconciled receipt totals, cash and credit payments to address shortages.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Maintained clean and organized workspace, adhering to strict sanitation standards.
- Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.
Riverwash Laundromat
Attendant
05.2020 - 08.2021
- Cleaned machine filters and lubricated equipment.
- Used POS system to collect payments from customers, providing invoice for proof of transaction.
- Provided exceptional customer service while managing multiple responsibilities such as sorting laundry drop-off orders or attending to incoming inquiries about services offered.
- Prepared wash solutions and added bleach, detergents and softeners to clean and maintain quality of garments.
- Kept track of customer laundry items by properly sorting, identifying and storing clothing.
- Contributed to overall positive reputation of laundromat by consistently delivering excellent service and maintaining clean facilities.
Sandwich Artist
Subway
10.2018 - 05.2020
- Shared information with customers about menu items, preparation methods, and ingredients.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Streamlined sandwich preparation processes for improved efficiency without sacrificing quality or presentation standards.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Collaborated with team members to maintain a smooth workflow during busy hours.
Education
Associate of Applied Science - Mortuary Science
Fine Mortuary College
Norwood, MA05.2025
High School Diploma -
Quinebaug Middle College
Danielson, CT06.2020
Skills
- Funeral industry regulations knowledge
- Strong communication skills
- Organized
- Multitasking
- Active Listening
- Teamwork and Collaboration
- Attention to Detail
- Adaptability and Flexibility
- Problem-solving aptitude
Timeline
Sandwich Artist
Subway
09.2021 - Current
Riverwash Laundromat
Attendant
05.2020 - 08.2021
Sandwich Artist
Subway
10.2018 - 05.2020
Associate of Applied Science - Mortuary Science
Fine Mortuary College
High School Diploma -
Quinebaug Middle College
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