Kacee Rich

Performing a wide range of duties that include referral processing, patient appointment scheduling, communication with referral sources and other tasks assigned.

Responsible for tracking , coordinating and communication of patient referrals,

Providing HMO Authorization referrals for patients and clinics that have any request, and procedures as needed.

Ensures that referrals have been received and following up on the status of referrals and keeping patient's updated on progress.

Ensuring patient's Insurance is active, the use of availity faxing over clinical notes to ensure Specialist have everything they need to have patient evaluated.

Organized charts, documents and supplies to maintain team productivity.

Administered rapid tests for COVID, Strep, Flu, and etc to Access conditions and diagnosis.

Trained at both the clinical and check in process for patient's such as collecting forms, Co pays and coordinating patient information for billing and insurance processing.

used experity software to process patient payments and update accounts.

Collecting blood samples for medical testing and transfusion through venipuncture or capillary puncture.

Conducting various blood tests and updating results in patient's chart.

Obtained and documenting patient history, vital signs and complaints upon intake.

Setting up rooms for procedures and assisting NP during these.

Oriented and trained new staff on proper procedures and polices.

Answering phones, scheduling patient appointments, Calling in patient medication as directed from the NP and etc.

• Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
• Obtained client medical history, medication information, symptoms, and allergies.
• Administering injections, Collecting specimens, Glucose, Urinalysis, HCG when warranted.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed medical records management, including filing, organizing and scanning documents.
• Built strong relationships with patients through effective communication skills.
• Assisting other Providers and staff as needed and etc.

• Assisted office manager with tracking inventory and restocking examination rooms and stations.
• Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
• Enhanced the overall patient experience with friendly service at reception while managing phones lines promptly to answer inquiries or book appointments efficiently.
• Increased patient comfort levels with attentive listening skills while obtaining medical histories and addressing any questions or concerns they may have had.
• Collecting Blood and Urine samples, and making sure each sample was sent off to the lab daily.
• performing Cancer Screenings, Retina eye exams and vitals of patients.