Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kacey Armbruster

Wynona,OK

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Banking professional prepared to excel in financial transaction management and customer service. Proven ability to handle high-pressure situations and deliver accurate results. Known for strong collaboration skills and adaptability, ensuring seamless team operations and client satisfaction.

Overview

6
6
years of professional experience

Work History

Main Bank Cashier

Osage Casinos
08.2023 - Current
  • Processed customer transactions accurately and efficiently, ensuring minimal wait times.
  • Managed cash drawer operations, maintaining accountability for daily cash flow.
  • Assisted customers with inquiries, providing prompt and helpful service to enhance satisfaction.
  • Conducted regular audits of cash handling procedures to identify discrepancies and improve accuracy.
  • Trained new staff on cash register operations and customer service protocols, promoting team efficiency.
  • Reduced processing time for transactions by optimizing workflow processes and leveraging technology solutions.
  • Handled large volumes of cash confidently, maintaining strict security measures to protect both assets and customers.
  • Maintained a balanced cash drawer, ensuring accuracy in all transactions and minimizing discrepancies.
  • Maintained a high level of confidentiality when handling sensitive customer information, adhering to strict data protection policies at all times.
  • Ensured compliance with banking regulations by staying up-to-date on industry standards and implementing necessary changes.
  • Provided support during internal audits, working closely with auditors to provide necessary documentation and answer inquiries as needed.
  • Mentored new employees as part of their onboarding process, sharing best practices for handling various tasks efficiently.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Counted, verified and handled bank deposits and armored car transactions.
  • Trained new hires on customer service policies and procedures.
  • Arranged monies received in cash boxes and coin dispensers according to denomination.

Clerk Supervisor

Wynona Stop Buy
06.2019 - 08.2023
  • Monitored operations and reviewed records and metrics to understand company performance.
  • Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
  • Helped business owner sort routine and complex data for reporting purposes.
  • Assessed and identified issues and quickly resolved to restore functionality.
  • Troubleshot systems to determine appropriate resolution for reported problems with usage.
  • Improved and corrected existing software and system applications.
  • Contributed technical skills to support new product development and existing product maintenance.
  • Maintained inventories through spot checks, complete physical inventory and reordering.
  • Determined consumer needs to provide products and services appealing to larger market.
  • Promoted and advertised sales, discounts and special promotions to generate revenue and build client loyalty.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Trained new employees by providing knowledge of specific store tasks and policies.
  • Maintained positive working relationship with fellow staff and management.
  • Reviewed completed work to verify consistency, quality and conformance.
  • Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Identified needs of customers promptly and efficiently.
  • Acquired business and management skills through various resources to update proficiency.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

Apache Junction High School
Apache Junction, AZ

Skills

  • Customer Service
  • Process Improvement
  • Superb Time Management
  • Customer Relations
  • Vendor Management
  • Marketing Promotions
  • Inventory Control
  • Operations Management
  • Team Building
  • Troubleshooting and Diagnostics
  • Attention to Detail
  • Tech-Savvy
  • Data Entry
  • Data Evaluation
  • Bookkeeping
  • Customer Satisfaction
  • Cash handling expertise
  • Transaction processing speed
  • Strong work ethic
  • Cash counting
  • Compliance, banking laws, and regulations
  • Drawer balancing

Timeline

Main Bank Cashier

Osage Casinos
08.2023 - Current

Clerk Supervisor

Wynona Stop Buy
06.2019 - 08.2023

Apache Junction High School

Similar Profiles

CREATE PROFILE
Kacey Armbruster