Kacey Aucello
Harrisburg,PA
Summary
Proven Social Media Manager at Luminous Boutique, skilled in content creation and strategy, enhanced brand visibility by developing targeted campaigns and fostering teamwork. Excelled in photo and video editing, achieving significant engagement growth. Demonstrates a positive attitude and a knack for multitasking, leading to impactful promotional successes and a loyal customer base. Knowledgeable Social Media Manager experienced in executing social media strategies across social platforms. Demonstrated time management and collaboration skills. Flexes easily with new information and branding changes to consistently exceed targets for engagement, acquisition and retention.
Overview
3
3
years of professional experience
Work History
Social Media Manager
Luminous Boutique
12.2021 - 01.2024
- Increased customer engagement through social media.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
- Developed marketing content such as promotional materials and advertisements for social media.
- Designed and implemented social media strategies to align with business goals.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Analyzed and reported social media and online marketing campaign results.
- Streamlined content creation processes, improving efficiency while maintaining quality standards.
- Devised creative promotional campaigns aligning with overall marketing objectives boosting sales during peak seasons.
- Conducted research to determine current benchmark trends and audience preferences.
- Utilized user-generated content effectively showcasing positive customer experiences enhancing credibility.
- Conducted regular competitor analyses, identifying opportunities to differentiate from other brands in the industry.
- Analyzed marketing plan and social media strategies to identify strategic weaknesses and make recommendations for improvements.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
- Researched latest market trends and analyzed data to develop public relations strategies and tactics.
Food Expeditor
Harrisburg Family House
09.2020 - 10.2021
- Trained new expeditors and food runners according to company policies and standards.
- Assisted preparation of food plates, overseeing quality and appearance.
- Provided exceptional support to kitchen staff during high-volume periods, enabling faster turnaround times without sacrificing quality or presentation standards.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Reduced wait times for customers, prioritizing and organizing food orders according to table numbers.
- Demonstrated strong knowledge of menu items, regularly assisting servers with questions regarding ingredients or allergens when needed.
- Increased order accuracy through effective communication between front-of-house and back-of-house teams.
Education
No Degree - Marketing
University of North Carolina At Charlotte
Charlotte, NC05.2027
High School Diploma -
Hickory Ridge High School
Harrisburg, NC06.2023
Skills
- Social Media Management
- Photo and Video Editing
- Teamwork and Collaboration
- Content Creation
- Content scheduling
- Digital Media
- Excellent Multitasking
- Social Media and Promotions
- Content Development
- Social Media Strategy
- Photography and Videography
- Positive Attitude
Timeline
Social Media Manager
Luminous Boutique
12.2021 - 01.2024
Food Expeditor
Harrisburg Family House
09.2020 - 10.2021
No Degree - Marketing
University of North Carolina At Charlotte
High School Diploma -
Hickory Ridge High School
Similar Profiles
Ajay Singh RawatAjay Singh Rawat
Senior Design Engineer at Luminous Power TechnologiesSenior Design Engineer at Luminous Power Technologies
Rima AliRima Ali
Mental Health Therapist at The Luminous MindMental Health Therapist at The Luminous Mind
Ayesha SiddiquaAyesha Siddiqua
Operations Manager at LETC (Luminous Educational Training Centre Pvt. Ltd)Operations Manager at LETC (Luminous Educational Training Centre Pvt. Ltd)
Nathan LigonNathan Ligon
IBM Operator at Crystal Geyser Water PlantIBM Operator at Crystal Geyser Water Plant
Harry FallsHarry Falls
Wedding Videographer at NAS ProductionsWedding Videographer at NAS Productions