Hi, I’m
Kacey Blanchard
Logan
Summary
Team-oriented professional prepared to take on leadership responsibilities with focus on driving results. Proven success in managing teams and adapting to dynamic work environments. Known for reliability, flexibility, and organizational skills.
Experienced with handling customer interactions and resolving issues. Building strong customer relationships by providing excellent service for 10+ years.
Overview
7
years of professional experience
Work History
Buckle
Team Lead
05.2024 - 12.2025
Job overview
- Sales floor Leader in charge of running a segment to further drive sales, develop teammates and provide guests with a fun personal shopping experience to help find their wants and needs.
- Consistently perform leadership actions with high standards, whether or not the manager is present
- Remain consistent on personal sales, our sales per hour, average sales and total net sales goals all while looking for opportunities to impact teammates' guest presentations.
- Provide excellent service throughout the store to help build guest relationships to develop a client based business
- Consistently recognize amazing guests for recruiting opportunities by utilizing career cards, email referrals and personal teammate recommend
- Improving the store daily by going through visual standards, displaying merchandising opportunities with new freight, and influence product through zone ownership
Moonlight Basin
Member Concierge
11.2023 - 04.2024
Job overview
- Interfacing with members, guests and staff while providing exceptional customer service for a memorable experience at our private Ski Resort.
- Greeted members and their families upon entering the lodge. Always was present to answer any questions, provide information about our amenities, dining, activities and events to ensure each member has a seamless stay.
- Create itineraries for members, guests, and prospective members during their visit.
- Assist the supervisor with programs, activities, and events at the club.
- Charging services and creating member profiles using a club management system.
- Answer inquiries by telephone, email, and mail
- Seasonal
Verizon
Sales Representative
11.2022 - 06.2023
Job overview
- Floor representative, primary responsibilities are to greet customers upon entering the store, assess their needs/concerns with their phone service and or devices. Assist in fixing their issues, selling them products, and create a good long lasting customer server relationship.
- Generate retail sales by using exceptional customer service to meet our customers where they are
- Build customer connections by asking the right questions to uncover individual needs
- Offer a complete top-down sales solution to provide product insights and solution recommendations
- Close sales by using phenomenal communication skills to fulfill customer needs with simple and intuitive tech solutions
Cariloha
Sales Associate
01.2022 - 05.2022
Job overview
- Internship program with PW Companies. Employed under Cariloha for 5 months In Maui, Hawaii. Welcomed all customers with the spirit of aloha, promoted our bamboo products, and helped check out customers.
- Completed entire checklists for opening and closing duties.
- Typed up daily reports to track how the day went for foot traffic and transactions.
- Taught customers on our bamboo products. Where it was grown, how it was made and where the products ship from.
- Learned more on managing, team building, and business philosophy
American Airline Center
Hype Team
09.2021 - 11.2021
Job overview
- Entertained and energized fans by interacting with the guests, initiating crowd chants, singing, dancing, offering up upgrades, random acts of kindness and just creating a welcomed and fun environment for an overall amazing experience for our fans.
- Promotes guest feedback, takes appropriate action when needed
- Kept the crowd energized during post-game egress
- Answer all questions and offers info/assistance with enthusiasm
- Made each guest feel important and special
Global Interactive Group
Direct Sales Team Lead
02.2019 - 12.2020
Job overview
- Responsible for growing and developing a sales team which consisted of 5 sales associates while primarily working with ASPCA and Save the Children.
- Exceeded business goals for the 2019 term by 10%.
- Trained new sales associates on product knowledge.
- Presented sales reports on a monthly basis to upper management.
- Focused on increasing our company’s brand in my assigned territory
Education
Wakeland HighschoolFrisco, TX
High School Diploma
06-2016
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Relationship building
- Employee training
- Team motivation
- Leading team meetings
- Evaluating employee work
- Team building
- Sales expertise
- Leadership
- Customer service
- Customer relations
Timeline
Team Lead
Buckle
05.2024 - 12.2025
Member Concierge
Moonlight Basin
11.2023 - 04.2024
Sales Representative
Verizon
11.2022 - 06.2023
Sales Associate
Cariloha
01.2022 - 05.2022
Hype Team
American Airline Center
09.2021 - 11.2021
Direct Sales Team Lead
Global Interactive Group
02.2019 - 12.2020
Wakeland Highschool
High School Diploma