KaCey Caswell

Early in Profession (EiP)

• Implement closing strategies with aligned business groups, effectively managing timeframes, and expectations.
• Build candidate relationships by understanding motivators and incentives, while maintaining a high level of communication throughout the recruiting process.
• Trusted advisor to the business to help make data-driven hiring decisions and educate on appropriate policies, procedures, and compliance.
• Build and present compelling compensation packages, and close talent by leveraging motivators and resources.
• Resulting in a 88% acceptance rate.
• Maintain a high level of compliant documentation to track relevant candidate data.
• Cross-collaborate with various teams as needed to meet stakeholders' and candidates' expectations and needs.
• Oversaw 45 interns to ensure a successful internship with return offers for FY25
• Resulting in a 95% Acceptance Rate
• Overseeing 125 Interns across multiple disciplines to ensure a successful internship for FY26
• Lead intern and fulltime debriefs driving results on the behalf of candidates and Microsoft

Industry

• Source, screen, and hire for technical roles throughout Microsoft.
• Implement hiring strategies with aligned business groups, effectively managing timeframes and expectations.
• Align with business staffing needs to effectively drive the recruiting process.
• Build pipelines and engagement plans with passive candidates to secure talent for future business needs.
• Build candidate relationships by understanding motivators and incentives while maintaining a high level of communication through the candidate lifecycle.
• Trusted advisor to the business to help make data driven hiring decisions and educate on appropriate policies, procedures, and compliance.
• Secure talent by understanding their motivators and leveraging resources.
• Cross collaborates with various teams as needed to meet stakeholder and candidate expectations and needs.

• Successfully source, screen, and hire candidates for 28 positions across 12 disciplines.
• Build compensation packages, extend offers, and drive equitable negotiations - resulting in 200 hires.
• Trusted advisor to help make data driven hiring decisions, implementing hiring plans to address business needs and recruiting gaps.
• Create job postings and descriptions to attract a diverse candidate pool.
• Organize and attend career fairs, hiring events, and informational meetings to promote Vancouver Clinic and attract potential candidates for clinical and non- clinical roles.
• Build engagement plans with passive candidates to maintain a sourcing pipeline.
• Lead process improvement projects of Centralized Registration, recruitment process of all non-clinical staff, and creation of candidate assessment and screening process.
• Own and manage the student program - inclusive of onboarding, managing student experience throughout their externship, main HR point of contact for externs, managers, preceptors, and colleges, and transition externs to full time employees after successful completion of externship.
• Oversaw 115 students.

• Company Overview: Via Aston Carter
• Build compensation packages, extend intern and full- time offers - resulting in an 87% acceptance rate.
• Drive equitable negotiations that provided a comfortable agreement for both the candidate and business.
• Trusted advisor to the business to aid in making data driven hiring decisions.
• Oversaw 40 interns to ensure a successful internship and convert to full-time talent and return interns - resulting in a 95% acceptance rate.
• Lead event debriefs with hiring managers and teams to drive results on behalf of the candidate and business.
• Created scripts for offer rollouts, intern check-ins, and event debriefs to be used by PhD & Specialized recruiters.
• Via Aston Carter

• Company Overview: Vancouver Police Department
• Maintain a high volume of daily verbal and written communication with officers, government agencies, city departments, and the public to execute requests for information.
• Collect, record, enter, transcribe, maintain, and retrieve confidential data in state and national databases.
• Processing of specialized documentation to include but not limited to local background checks, firearm applications, concealed licenses applications, dealer applications, warrants, protection orders, and other related law enforcement documents.
• Created and maintained procedures for daily tasks that kept the department in compliance with federal and local laws.
• Vancouver Police Department

• Mentored and trained newly hired tellers to familiarize each with job responsibilities and organizational procedures.
• Assisted in training new tellers on vault operations and procedures.
• Adhered to regulatory and company security and audit procedures.
• Used dynamic research and interpersonal skills to swiftly resolve customer issues.
• Researched and resolved out-of-balance transactions via electronic or paper receipts and transaction manager naming system for retrieving check items.
• Open new member accounts, loan applications, and business accounts.
• Monitored and regulated cash inventory for the entire branch and ATMs.
• Maintained accurate vault records and inventory of cash and valuables.
• Conducted regular audits to ensure compliance with security protocols.
• Maintained accurate teller drawer using high attention to detail while handling customer bank transactions.

• Resolved member complaints swiftly, providing effective solutions to enhance satisfaction.
• Maintained accurate records of member interactions and transactions for compliance.
• Assisted members with account inquiries and transaction processing to ensure efficiency.
• Managed customer conflicts calmly, leveraging internal resources for strategic resolutions.
• Identified cross-selling opportunities based on member needs to drive revenue growth.
• Explained credit union products and services to improve member understanding and engagement.
• Participated in training sessions to develop product knowledge and service skills.