Kacey Connors
Greater Seattle Area,WA
Summary
Seasoned Project Coordinator offering 10 years of invaluable expertise in tech and consumer products. Recognized for driving the success of multiple projects, consistently surpassing goals, and delivering exceptional results while balancing several projects and calendars running congruent. A proactive problem solver and collaborative team player, known for superior planning abilities.
Overview
11
11
years of professional experience
Work History
Engineering Project Coordinator (Meta)
Spectraforce Technologies Inc.
04.2022 - Current
- Managed a portfolio of 8 contracts as the team's sole Engineering Project Coordinator for Meta's AR/VR Reality Labs, overseeing project coordination, documentation, and vendor relationships.
- Took comprehensive meeting notes and orchestrated effective communication among software engineers, hardware engineers, and project management
- Managed an average of 75 quotes, 20+ contracts, and 100 purchase orders for each project, overseeing the full project lifecycle
- Collaborated closely with procurement, purchasing, legal compliance, and project managers to drive successful project outcomes.
- Managed the onboarding process for domestic and international vendors, ensuring smooth integration into project workflows
- Tracked requests for new contracts from initiation to completion, ensuring thorough management throughout the entire process
Project Support Specialist (Meta)
Appen Connect via Terra Staffing
02.2020 - 06.2021
- Supported Meta's expansive network of contracted crowdsourced workers across four continents, ensuring seamless access to essential proprietary tools and resources utilized by over 1500 users.
- Closed over 1,200 troubleshoot tickets monthly while efficiently managing user accounts, permissions, and onboarding processes.
- Acted as a vital liaison, facilitating effective communication between crowdsourced workers and project managers to drive project success.
Long-Term Resource Scheduler/Coordinator
Philips Medical via Randstad Staffing
06.2020 - 01.2021
- Coordinated scheduling over 200 calls monthly for preventative maintenance, service work orders, and incident calls across multiple field service regions maintaining calendars for 50+ engineers and over 1,000 accounts.
- Accurately documented activities in SAP and Salesforce, ensuring compliance with HIPAA/FDA standards.
- Handled fluctuating call volume, prioritizing first call resolution and service quality.
- Identified and resolved planning issues through research and data analysis.
Pet Caretaker/Walker
Rover
10.2017 - 02.2020
- Managed a busy monthly calendar with over 200 recurring and one-time appointments for pet care and meet & greets.
- Provided personalized care to pets, exceeding client expectations and consistently earning 5-star ratings.
- Scheduled and conducted in-person meetings with new clients, fostering strong relationships.
- Actively expanded knowledge on animal behavior, nutrition, and training techniques through relevant workshops and seminars.
Recruiting Coordinator
Indeed
08.2017 - 01.2018
- Matched potential candidates to career roles across multiple industries nationwide.
- Assisted candidates in interview preparation, establishing career goals, identifying strengths, and tailoring resumes for specific job opportunities.
- Tracked interview processes and provided follow-up communication after every milestone to ensure candidates were informed and supported throughout recruitment process.
Buyer and Logistics Coordinator (Amazon)
Denali Advanced Integration
07.2017 - 11.2017
- Procured IT equipment, managed asset database, and maintained precise inventory records for Amazon sites across North America, spanning Canada and USA.
- Maintained efficient communication and decision-making channels between third-party logistics carriers and vendors, fostering strong business relationships.
- Coordinated processing of invoices and purchase orders, while overseeing dispatch of inventory both domestically and internationally, guaranteeing timely delivery.
Release Management Coordinator (Microsoft)
Year Up Professional Resources
06.2016 - 06.2017
- Managed prototype inventory and project calendars for 6 concurrent projects at Microsoft, coordinating timelines across teams from research and development to consumer readiness.
- Successfully ensured project timelines, milestones, and deadlines were met.
- Created comprehensive documentation for efficient task execution.
- Facilitated seamless communication and coordination between software engineers, hardware engineers, project managers.
- Verified data integrity across multiple sources, reporting irregularities as needed.
- Improved efficiency through streamlined coordination processes and new organizational systems.
Supply Chain Planner (Starbucks Headquarters)
CompuCom
09.2015 - 04.2016
- Created and managed centralized database for internal and consumer products, incorporating detailed information such as SKUs, weight, nutritional content, photos, and status in Salesforce for over 6,000 items.
- Developed and implemented centralized database management process, created comprehensive documentation, and conducted training sessions for team on new systems
- Maintained organization and naming conventions for department documents, assets, calendars, and SharePoint to facilitate efficient data management and retrieval.
- Collaborated on cross-functional product teams to optimize demand forecast, cost, and efficiency in USA and Canada. Managed seasonal scheduling for on-premise store operations and baristas, coordinated with major corporate partners like Disney, Target, and Kroger, and supported both on-premise/baristas and consumer product needs.
- Facilitated onboarding for new stores, ensuring access to ordering software and providing necessary support to set them up for success.
Consumer Materials Management (Nintendo)
Aerotek
07.2015 - 09.2015
- Thoroughly prepared packaging for over 3,000+ Nintendo consumer electronics, ensuring meticulous compliance with quality assurance standards.
- Coordinated packaging and labeling of consumer electronics for both domestic and international shipments.
- Consistently met and exceeded shipment quotas for both domestic and international destinations across North and South America.
Management Consultant Intern (T-Mobile)
Year Up Puget Sound
01.2015 - 07.2015
- Led development of 90-day improvement process, yielding 20% boost in departmental efficiency and overall productivity improvement as per key performance indicators.
- Monitored progress through weekly scrum meetings, conducted performance reviews, and tracked team goals across departments to ensure continuous improvement.
- Ensured accuracy and compliance of technical documentation for workflow processes, meticulously reviewing for precision and adherence to legal compliance.
Special Projects Technician (Nintendo)
Aerotek
01.2013 - 01.2014
- Conducted thorough inspection, testing, and cleaning of over 300 Nintendo consumer electronics for redistribution or refurbishment, documenting failure statuses monthly.
- Expertly disassembled products for recycling and prepared surplus property for outbound shipping across North and South America.
- Assisted in building and testing Starlight Nintendo Gaming Stations, distributed and created specifically for Children's hospitals nationwide
Education
Certification - IT & QA Certificate Covering Business Comms
Bellevue College (Year Up)
Seattle01.2015
Skills
- Corporate Partner Coordination
- Cross-Functional Team Collaboration
- Scheduling and Planning
- Meeting facilitation
- IT Equipment Procurement and Asset Management
- User Account Management
- Troubleshooting and Ticket Resolution
- HIPAA/FDA Standards Compliance
- SAP and Salesforce Proficiency
- Call Scheduling and Calendar Maintenance
- Procurement and Purchasing
- Vendor Relationship Management
- SQL and Database Proficiency
- Quality Assurance
Summary Of Proficiencies
- Microsoft MTA 98-379: Software Testing Fundamentals
- Microsoft MOS: Excel 2013
- Most Accountable" Award (2015)
Timeline
Engineering Project Coordinator (Meta)
Spectraforce Technologies Inc.
04.2022 - Current
Long-Term Resource Scheduler/Coordinator
Philips Medical via Randstad Staffing
06.2020 - 01.2021
Project Support Specialist (Meta)
Appen Connect via Terra Staffing
02.2020 - 06.2021
Pet Caretaker/Walker
Rover
10.2017 - 02.2020
Recruiting Coordinator
Indeed
08.2017 - 01.2018
Buyer and Logistics Coordinator (Amazon)
Denali Advanced Integration
07.2017 - 11.2017
Release Management Coordinator (Microsoft)
Year Up Professional Resources
06.2016 - 06.2017
Supply Chain Planner (Starbucks Headquarters)
CompuCom
09.2015 - 04.2016
Consumer Materials Management (Nintendo)
Aerotek
07.2015 - 09.2015
Management Consultant Intern (T-Mobile)
Year Up Puget Sound
01.2015 - 07.2015
Special Projects Technician (Nintendo)
Aerotek
01.2013 - 01.2014
Certification - IT & QA Certificate Covering Business Comms
Bellevue College (Year Up)
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