Kacey Duva
Event Planner/Sales &Marketing Asst.
Clifton,NJ
Summary
Dynamic Representative at J.B. Hunt recognized for promoting team cohesion and achieving high accuracy in billing operations, contributing to overall organizational success. Detail-oriented event professional adept at managing various aspects of event planning from vendor coordination to on-site support.
Overview
22
22
years of professional experience
Work History
Assistant Event Coordinator
Inoa Party and Events
Totowa, NJ
03.2020 - Current
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Provided exceptional customer service to attendees, responding to inquiries or resolving issues professionally.
- Assisted in organizing successful events by collaborating with vendors and suppliers.
- Assisted Event Coordinator in creating detailed timelines for each phase of an event project, ensuring timely completion of all tasks.
- Ensured smooth execution of on-site logistics by supervising setup, teardown, and vendor coordination during events.
- Developed decor, theme and ambiance for events to satisfy client's vision and budget.
- Coordinated with vendors and event contributors, caterers and transportation services.
Billing Representative
J.B. Hunt
New Jersey
02.2017 - Current
- Reviewed and solved account and billing discrepancies.
- Trained new hires on company-specific billing software, policies, and procedures, promoting team cohesion and productivity.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Entered and processed commissions for East\Mid Atlantic Final Mile Region.
Sales\Marketing Representative\Event Coordinator
Cory Home Delivery
Secaucus, NJ
08.2015 - 02.2017
- Developed customized sales presentations for key clients, resulting in increased business partnerships.
- Attended industry trade shows to network with potential customers, generating new leads and opportunities for business growth.
- Supported implementation of contests, events and other initiatives to build presence and reputation.
- Participated in skills development initiatives to promote team competence and success.
- Leveraged social media platforms to build brand awareness, engage with customers, and generate leads for the sales team.
- Enhanced company brand image through the creation of compelling marketing collateral materials such as brochures, case studies, and website content.
- Contributed to event marketing, sales and brand promotion.
- Attended monthly sales meetings and quarterly sales trainings.
- Participated in pre-event planning meetings, providing input on event themes and strategies for success.
- Managed event set-up and tear-down, ensuring timely completion of tasks for seamless transitions.
- Organized facilities preparation, refreshments and entertainment for gatherings with as many as 100 guests.
- Coordinated schedules and timelines for events.
- Coordinated with over vendors and event contributors, caterers and transportation services.
- Aided in the development of creative event themes and décor ideas that resonated with targeted audiences, leading to memorable experiences.
Certified Clinical Medical Assistant
East Orange General Hospital
East Orange, NJ
11.2008 - 10.2010
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with resuscitation, CPR, and emergency airway procedures.
- Collected basic samples, labeled specimens properly, and transferred to laboratory for testing.
- Carried out phlebotomy procedures and watched for adverse reactions.
- Performed phlebotomy tasks efficiently, minimizing discomfort to patients while obtaining necessary samples.
- Enhanced patient care by accurately performing EKG testing
Banking Customer Service Representative\Teller
Lakeland Bank
Teaneck, NJ
04.2003 - 11.2008
- Assisted in fraud prevention efforts by closely monitoring customer accounts and reporting suspicious activity as required.
- Participated in regular training sessions to stay up-to-date on industry trends, regulatory changes, and product offerings.
- Reduced wait times for customers by efficiently handling high volumes of calls and resolving issues quickly.
- Assisted customers in navigating online banking platforms, improving their overall digital banking experience.
- Maintained strict adherence to compliance regulations, ensuring all transactions were accurately processed and documented.
- Developed strong relationships with clients through personalized service, building trust and loyalty with the bank.
- Processed daily cash transactions accurately while adhering to security protocols, minimizing risk exposure for the bank and its customers.
- Contributed to a positive work environment by actively participating in team meetings and offering constructive feedback on ways to enhance performance levels within the department.
- Supported branch sales goals with effective cross-selling of banking products, increasing overall revenue.
- Collaborated with team members to meet monthly performance targets, contributing to the branch''s success.
- Streamlined account opening processes for new clients, resulting in a more efficient and user-friendly experience.
- Maintained up-to-date knowledge of banking regulations, ensuring compliance and customer protection.
- Provided training to new customer service representatives, ensuring high standards of service.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
Education
Event Planner -
Bergan County Community College
02-2018
Certified Clinical Medical Assistant -
Dorsan Vocational Training Institute
East Orange, NJ11-2010
Skills
- Customer relations skills
- Microsoft office
- Collections
- Data entry experience
- Invoice processing
- Recruitment
- Multitasking and organization
- EKG Technician
- Phlebotomy
- Event planning
- Event marketing
- Typing speed and accuracy
Timeline
Assistant Event Coordinator
Inoa Party and Events
03.2020 - Current
Billing Representative
J.B. Hunt
02.2017 - Current
Sales\Marketing Representative\Event Coordinator
Cory Home Delivery
08.2015 - 02.2017
Certified Clinical Medical Assistant
East Orange General Hospital
11.2008 - 10.2010
Banking Customer Service Representative\Teller
Lakeland Bank
04.2003 - 11.2008
Event Planner -
Bergan County Community College
Certified Clinical Medical Assistant -
Dorsan Vocational Training Institute