Organized Manager with demonstrated expertise in financial and operational leadership. Multidisciplinary managerial skills in process, procedure and policy improvement initiatives. Accomplished in optimizing productivity and quality of service.
Overview
14
14
years of professional experience
Work History
Medicine Technician
Brookdale Assisted Living
02.2018 - Current
Monitored medication storage area to maintain medication security and control.
Reviewed medication orders for accuracy and completeness before administering medication.
Reordered medication to maintain adequate supply.
Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Documented patient information and care activities in electronic health record.
Resident Care Coordinator
Brookdale Assisted Living
01.2022 - 05.2023
Managed department staff by monitoring performance, implementing improvement plans and conducting training.
Collaborated with patients, families and staff to provide excellent care and treatment.
Assisted in organizing and overseeing assignments to drive operational excellence.
Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
Trained new staff members on company policies, patient care and medicine distribution.
Receptionist
Collins Exxon
05.2009 - 07.2019
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Make invoices and receipts for customers
Enter receipts in Quick Books to calculate income and taxes.
File and organize paperwork according to state regulations..
Price and order parts for customers cars.
Updated reports, managed accounts, and generated reports for company database.
Prepared and submitted monthly, quarterly and annual financial statements to inform decision-makers.
Education
Phlebotomist Technician - Phlebotomy
Triple "A" Phlebotomy
Durham, NC
06.2017
Medicine Aide Certification - Medicine
Health Institute
Durham, NC
06.2017
High School Diploma - Basic Education
Durham Technical Community College
Durham, NC
05.2016
Skills
Nursing Plan Development
Clinical Procedures Consultation
Medication Administration
Observation Documentation
Staff Training
Financial Management
Shift Coverage
Staff Supervision
Schedule Oversight
Team Leadership
Customer and Client Relations
Filing System Software
Report and Document Preparation
Timeline
Resident Care Coordinator
Brookdale Assisted Living
01.2022 - 05.2023
Medicine Technician
Brookdale Assisted Living
02.2018 - Current
Receptionist
Collins Exxon
05.2009 - 07.2019
Phlebotomist Technician - Phlebotomy
Triple "A" Phlebotomy
Medicine Aide Certification - Medicine
Health Institute
High School Diploma - Basic Education
Durham Technical Community College
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