Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager
Kacey Lane

Kacey Lane

Lawrenceburg,KY

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

I pride myself on being a hardworking employee enthusiastic about learning what it takes to be an exceptional claims representative inside and out. Pursue opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

3
3
years of professional experience

Work History

Online Order and Delivery

Walmart
10.2022 - Current
  • Inspected load security and checked for damages.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Collaborated with team members to complete timely orders and avoid delays.
  • Greeted customers and directed to requested products.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Verified product quantity and quality to determine accuracy of orders and reduce errors.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
  • Interacted with guests in friendly and knowledgeable way.
  • Picked and packed order items.

Caregiver, Freedom Day Center
11.2021 - Current
  • Assisted residents in activities of daily living to maintain health and dignity
  • Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
  • Reported health changes and provided proper documentation to appropriate staff
  • Protected health information according to HIPAA policies and procedures
  • Transported client to doctor's office and essential errands
  • Cleaned and organized client's living quarters to make living conditions more hospitable
  • Served clients regular balanced meals for breakfast, lunch and dinner
  • Established personal relationships with clients to maintain patient comfort and care.

Server

Chimney Rock Marina
04.2021 - 09.2021
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Memorized menu to help diners make informed meal choices
  • Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Liaised with restaurant manager in ordering and stocking inventory and supplies, facilitating front-of-house operations
  • Greeted and accommodated guests, building positive experience from first interaction
  • Jotted down customer orders and promptly delivered food and drinks
  • Delivered customer checks and securely processed credit card or cash payments.

Cashier / Customer Service

Five Star/Newcomb Oil
09.2020 - 06.2021
  • Processed cash, check and credit cards for customer purchases
  • Counted cash drawers at beginning of shifts to verify correct amounts
  • Worked with coworkers to complete tasks
  • Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
  • Arranged and replenished displays and merchandise racks to maintain store appearance.

Education

High School Diploma -

Mercer County High
05.1997

Skills

  • Sorting and Filing
  • Check Cashing
  • Signature Verification
  • Strong Verbal and Written Communication
  • Billing and Payment Processing
  • POS Systems
  • Cash Drawer Reconciliation
  • Money Handling
  • Administrative Duties
  • Efficiency and Time Management
  • Communication and Interpersonal Skills
  • Attention to Detail
  • Customer Service
  • Order Picking and Processing
  • Teamwork and Collaboration
  • Dependability and Honesty

Timeline

Online Order and Delivery

Walmart
10.2022 - Current

Caregiver, Freedom Day Center
11.2021 - Current

Server

Chimney Rock Marina
04.2021 - 09.2021

Cashier / Customer Service

Five Star/Newcomb Oil
09.2020 - 06.2021

High School Diploma -

Mercer County High
Kacey Lane