Kacey Merchant
Pittsburgh,PA
Summary
Enthusiastic professional motivated to work with patients, families and care teams efficiently. Friendly, adaptable, and collaborative professional successful devising satisfying solutions to complex problems.
Overview
7
7
years of professional experience
Work History
Graphic Designer
Chariot Designs
01.2022 - Current
- Developed creative design for print materials, brochures, banners, and signs.
- Created engaging social media graphics that drove user engagement and increased online visibility.
- Conceptualized creative designs for print materials, banners, and signs.
- Created digital image files for use in digital and traditional printing methods.
- Developed innovative design concepts that effectively communicated brand identity and boosted overall brand awareness.
- Created visual concepts for special events that increased participant engagement.
Patient Care Advocate
Allegheny Health Network
08.2024 - Current
- Appropriately schedule appointments for various reasons
- Document communication and reason for visit
- Connect patients with nursing, offices, and supervisors when needed
- Triage patients as allowed prior to contacting nursing staff
Assistant Manager
Kay Jewelers
11.2018 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Paraprofessional
Western Pennsylvania School For Blind Children
01.2020 - 01.2024
- Oversaw students in classroom and common areas to monitor, provided support and assist lead teacher with instruction.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various goals.
Education
No Degree - Education
Asbury University
Wilmore, KYAssociate of Science - Graphic Communications
Community College of Allegheny County
Pittsburgh, PA12-2023
Digital Design
Community College of Allegheny County
Pittsburgh, PA12-2023
Certificate - Graphic Design
Community College of Allegheny County
Pittsburgh, PA12-2023
High School Diploma -
Kiski Area High School
Vandergrift, PA06-2010
Skills
- Multitasking
- Patient care
- HIPAA compliance
- Verbal and written communication
- Patient education
Timeline
Patient Care Advocate
Allegheny Health Network
08.2024 - Current
Graphic Designer
Chariot Designs
01.2022 - Current
Paraprofessional
Western Pennsylvania School For Blind Children
01.2020 - 01.2024
Assistant Manager
Kay Jewelers
11.2018 - Current
No Degree - Education
Asbury University
Associate of Science - Graphic Communications
Community College of Allegheny County
Digital Design
Community College of Allegheny County
Certificate - Graphic Design
Community College of Allegheny County
High School Diploma -
Kiski Area High School
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