Kacey Soriano

Currently enrolled at Las Positas to do pre requisites for degree Business Management.

• Private Pre-K, preschool, and after school program.
• Greeted kids and parents upon arrival and ensured check in procedure was done to it’s entirety.
• Maintained strict confidentiality when handling sensitive tuition information in accordance with company policies.
• Updated client records accurately and efficiently, ensuring data integrity within the system.
• Maintained a clean, organized reception area, creating a welcoming atmosphere for parents and visitors.
• Trained all staff on front desk procedures and policies.
• Monitored inventory levels of office supplies, placing orders as needed to prevent shortages or delays.
• Assisted with afterschool enrichment program for children.
• Collected tuition payments.
• Pick up/drop off from school.

• Independent senior living center.
• Maintained accurate records of guest/visitor information.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly.
• Took inquiries over phone, in person, and via computer for guests and provided tour and fee information.
• Answered customer telephone calls promptly and appropriately handled need of tenants.
• Greeted visitors and customers upon arrival and enforced sign in procedures.
• Patrolled each floor before closing facility to ensure safety.