Kacey Wills
Lowgap,NC
Summary
Highly-motivated employee with desire to take on new challenges. Strange work ethic, adaptability, and exceptional interpersonal skills. Experienced in fast-paced environments and adaptable to last-minute changes. Dependable general worker with a proven track record of efficiently completing tasks i various settings. Skilled in manual labor and maintaining a clean and organized workspace. Safety-conscious and ready to contribute to a dynamic team and make a positive impact.
Overview
6
6
years of professional experience
Work History
Kennel Technician
Surry Animal Hospital PA
07.2021 - Current
- Maintained cleanliness of kennel facilities, adhering to strict hygiene protocols to prevent disease outbreaks.
- Monitored animal behavior and health, reporting changes to veterinarians for timely interventions.
- Educated pet owners on proper care practices, fostering positive relationships between clients and staff.
- Coordinated with team members to streamline workflow, enhancing operational efficiency within kennel services.
- Trained new staff on kennel procedures, safety protocols, and animal handling techniques for consistency in care.
- Conducted regular safety inspections of kennels, identifying potential hazards and taking corrective action as needed.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Monitored animal behavior closely, identifying potential issues and reporting them to facility management for further evaluation.
- Managed inventory of supplies and equipment, maintaining adequate stock levels to meet the needs of the kennel operation.
Hostess
Cracker Barrel Restaurant
02.2021 - 07.2021
- Managed guest seating arrangements to optimize flow and reduce wait times.
- Collaborated with servers to ensure timely service and guest satisfaction.
- Trained new staff on hosting procedures and customer service protocols.
- Monitored dining area to maintain cleanliness and enhance guest experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Retail/Salesperson
Cracker Barrell Old Country Store
11.2019 - 01.2020
- Assisted customers in selecting merchandise, enhancing overall shopping experience.
- Processed transactions accurately, ensuring compliance with company policies and procedures.
- Maintained organized sales floor, optimizing product displays for increased visibility and accessibility.
- Collaborated with team members to achieve sales targets and improve customer service standards.
Education
High School Diploma -
North Surry High School
Mount Airy, NCSkills
- Hard Working
- Facility management
- Team collaboration
- Attention to detail
- Effective communication
- Time management
- Sanitation protocols
- Group management
- Safety control
- Record keeping
- Patience and resilience
- Safety mentoring
- Organizational skills
- Adaptability and flexibility
- Problem-solving
- Work prioritize
- Supply management
- Facilities management
- Multitasking
- Active listening
- Avimark software
- Customer service
- Honest and dependable
- Critical thinking
- Medication documentation
- Supply unloading and storage
- Verbal and written communication
- Continuous improvement
Timeline
Kennel Technician
Surry Animal Hospital PA
07.2021 - Current
Hostess
Cracker Barrel Restaurant
02.2021 - 07.2021
Retail/Salesperson
Cracker Barrell Old Country Store
11.2019 - 01.2020
High School Diploma -
North Surry High School
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