Kacey L Burt
Buckeye, AZ 85326-2894,AZ
Summary
Dynamic Administrative Manager with a proven track record at Texas Roadhouse, excelling in office management and staff supervision. Expert in recordkeeping and reporting, I fostered a supportive work environment that enhanced employee engagement and streamlined operations, ensuring timely completion of critical tasks while maintaining exceptional customer service standards.
Overview
16
16
years of professional experience
Work History
Administrative Manager/Key Manager
Texas Roadhouse/Bubba's 33
04.2021 - Current
- Ensured smooth daily operations with timely completion of all essential administrative tasks and responsibilities.
- Provided exceptional administrative support for executive-level staff, ensuring that their needs were met promptly and accurately in order to facilitate smooth daily operations.
- Supervised staff and delegated tasks to maintain positive, productive administrative operations.
- Maintained accurate record-keeping systems to ensure easy access to critical information for decision-making purposes.
- Updated reports, managed accounts, and generated reports for company database.
Key Manager
Red Robin
07.2013 - 04.2021
- Counted registers and cleaned and secured shop at end of shift.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Maintained high levels of employee engagement through open communication channels and creating a supportive work environment.
- Facilitated regular performance evaluations for staff members, providing constructive feedback on areas of strength or weakness as well as opportunities for growth.
- Evaluated business processes regularly to identify areas for improvement, implementing changes as needed to maintain efficiency and effectiveness.
Office Administrative Assistant
Personal Court Reporters
11.2009 - 07.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
Education
Business
Maricopa Community Colleges, Estrella Mountain Community College
Avondale, AZNewbury Park High School
Newbury Park, CA06-2010
Skills
- Office administration
- Organization and multitasking
- Office management
- Staff management
- Critical thinking
- Accounting procedures
- Customer service management
- Scheduling and calendar management
- Microsoft Office Suite
- Recordkeeping and reporting
- Hiring and training
- Office supervision
Timeline
Administrative Manager/Key Manager
Texas Roadhouse/Bubba's 33
04.2021 - Current
Key Manager
Red Robin
07.2013 - 04.2021
Office Administrative Assistant
Personal Court Reporters
11.2009 - 07.2013
Business
Maricopa Community Colleges, Estrella Mountain Community College
Newbury Park High School
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