Kache Long
Baltimore
Summary
Dedicated professional with a strong background in customer service and front desk operations at Harbor Hospital. Recognized for enhancing visitor experiences through effective communication and attention to detail. Proven reliability and problem-solving skills, ensuring a welcoming environment while efficiently managing appointments and maintaining organized records.
Overview
3
3
years of professional experience
Work History
CMT
Assisted Living At Home
01.2022 - 07.2025
- Prepared detailed meeting agendas and minutes, facilitating effective follow-up actions.
- Coordinated scheduling and calendar management for executives, optimizing time allocation.
- Processed incoming correspondence and maintained organized filing systems.
- Prepared reports and documentation for internal departments as needed.
- Improved customer service with prompt and accurate handling of inquiries, contributing to positive office environment.
Front Desk Receptionist
Harbor Hospital
01.2023 - 04.2024
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Skills
- Customer service
- Reliability and punctuality
- Problem-solving
- Professional appearance
- Confidentiality awareness
- Verbal and written communication
- Attention to detail
- Customer follow-up
- Team collaboration
- Documentation and recordkeeping
- Calendar coordination
Timeline
Front Desk Receptionist
Harbor Hospital
01.2023 - 04.2024
CMT
Assisted Living At Home
01.2022 - 07.2025