Kache S. Brown
Bronx
Summary
Visionary leader with a strong track record of success in program management. Known for developing and executing results-driven strategies that ensure smooth and efficient operations. Highly skilled in identifying program needs, optimizing existing processes, coordinating events, and delivering impactful staff training. Proven ability to foster a culture of change by promoting cross-functional collaboration. Eager to apply expertise and experience to enhance program outcomes with a dedicated focus on delivering high-quality human services.
Overview
12
12
years of professional experience
1
1
Certification
Work History
ESOL Director
MMCC
01.2017 - Current
- Led daily operations and supervised the workforce development team, ensuring program integrity and compliance with regulatory standards
- Directed the successful implementation of programs designed to enhance professional skills and support career advancement for participants
- Authorized the ESOL/ Adult Literacy curriculum and organized daily activities to align with program objectives and meet the specific needs of participants
- Prepared and delivered comprehensive weekly and monthly progress reports, offering key insights to funders, management and members of the Board to support decision-making and demonstrate program impact
- Managed fiscal reports, correspondence, and budgets with meticulous attention to detail, ensuring financial accountability in accordance with organizational guidelines
- Maintained consistent communication with the Workforce Director, providing regular updates and collaborating on strategic initiatives to drive program success
- Interfaced with DYCC Officials and The Office of the Mayor
- Hire, train and acclimate new staff members to the team, while providing them with up-to-date workshops or professional development courses to sharpen their skills
- Managed a contract budget of $2 million, overseeing expense tracking for multiple sites and locations, ensuring strict adherence to budgetary constraints while meeting programmatic needs
Case Manager
MMCC
10.2015 - 12.2016
- Efficiently maintained and organized detailed case files for participants, ensuring accuracy and confidentiality
- Regularly updated case notes in both digital and hard copy formats, ensuring comprehensive and up-to-date records
- Fostered positive relationships by effectively interacting with participants and staff to promote a collaborative and productive work environment
- Provided guidance and counseling to youth participants, assisting with the development of educational and career goals, as well as offering support with daily life challenges
- Led and facilitated workshops aimed at empowering students and participants across various departments, supporting their personal and professional development
File Clerk
Bronx Civil Court
03.2015 - 06.2015
- Maintained records, reports, and correspondence concerning activities of the court, drafts routine writs, warrants, orders and judgments for approval by the issuing judicial officer
- Updated case records by posting information (e.g., judgments, dismissals, payments) to automated case file; research case events/history for processing the court case or at the request of attorneys, representatives of other agencies or the public
- Responsible for maintaining and organizing files of records and correspondence of both routine and confidential nature
- Reviewed case files to ensure that all records and reference materials are available and organized for use by the judicial officer
Receptionist
Abyssinian House
06.2013 - 08.2013
- Answered and routed telephone calls to different departments
- Performed data entry and operated computers
- Scheduled appointments for clients and staff
- Handles discrepancies and reported incidents to management
- Greeted clients and provided a comfortable and friendly environment
- Communicated with management, clients and partner agencies
- Ensured that attendance logs are correct
Education
Business Administration and Marketing Management
Empire State College
New York, New York01.2025
Business Administration and Marketing Management
Bronx Community College
Bronx, New York05.2015
Skills
- Cross-functional Leadership
- Strategic Planning & Implementation
- Solutions Optimization
- Financial Management & Cost Control
- Budgeting & Expense Planning
- Resource Allocation & Scheduling
- Prioritization & Time Management
- Team Training & Development
- Outstanding Team Contributor
- Exceptional Coordination
- Relationship Building
- Problem-Solving
- Microsoft Office Suite: Word, Excel, PowerPoint, Outlook
- Google Docs/Sheets
Affiliations
- Building With Books / Build On
- Beulah/Heiskell Enterprise
Professional Attributes
- Proactive Engagement: Responsive to community members and organizational leadership, efficiently addressing inquiries and concerns, while tracking engagement levels and evaluating the success of initiatives.
- Feedback Analysis and Strategy: Experienced in gathering and analyzing community feedback to identify key performance indicators (KPIs), developing strategies to drive continuous improvements, and enhancing the overall educational experience.
- Relationship Building: Known for cultivating strong, positive relationships through clear, timely communication, contributing to increased community satisfaction and sustained student engagement.
Certification
Family Development Coach Leadership Credential DYCD 01/2025
Timeline
ESOL Director
MMCC
01.2017 - Current
Case Manager
MMCC
10.2015 - 12.2016
File Clerk
Bronx Civil Court
03.2015 - 06.2015
Receptionist
Abyssinian House
06.2013 - 08.2013
Business Administration and Marketing Management
Bronx Community College
Family Development Coach Leadership Credential DYCD 01/2025
Business Administration and Marketing Management
Empire State College
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