Kachef Bermudez
Remote
Long Beach,USA
Overview
17
17
years of professional experience
Work History
Remote Dispatcher
Lil Company Of Mary Hospital
01.2024 - 09.2024
- Negotiated contracts and closed deals efficipently, enhancing client trust and repeat business.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those.
Front Desk Administrator
Aventura Hospital
01.2020 - 01.2023
- Managed front desk operations, reducing wait times by 15 minutes, enhancing customer satisfaction for Hospital guests
- Coordinated with medical staff to streamline patient check-in, improving efficiency and care quality.
Sales Executives
Beachbody
12.2015 - 12.2019
- Educated customers on Beach Body products, driving sales through expert knowledge and personalized recommendations
- Increased product sales by providing tailored fitness advice, resulting in measurable customer satisfaction.
Travel Consultant
American Express
01.2008 - 09.2015
- Managed travel services for domestic and international clients, surpassing booking targets consistently
- Enhanced customer satisfaction by delivering seamless travel experiences for corporate clients
- Utilized analytical skills to meet monthly and yearly quotas, ensuring high client retention
- Resolved travel-related issues promptly.
Education
Computer science | Electronic technology -
Advance Computing Institute
LOS ANGELES, CALIFORNIA08.2018
Skills
- English Native
- Full
- Windows
- Mac
- Linux
- Chrome
- OS
- Android
- IOS
- Adobe Suite
- Negotiation skills
- Client relationship building
- Inbound Outbound Calls
- Call Center Customer Service
- Data Entry
- Schedule Appointments
Personal Information
- Date of Birth: 03/04/1987
- Nationality: Puerto Rican
Timeline
Remote Dispatcher
Lil Company Of Mary Hospital
01.2024 - 09.2024
Front Desk Administrator
Aventura Hospital
01.2020 - 01.2023
Sales Executives
Beachbody
12.2015 - 12.2019
Travel Consultant
American Express
01.2008 - 09.2015
Computer science | Electronic technology -
Advance Computing Institute