Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Kaches Cuttin

Newark

Summary

Hardworking professional offers demonstrated success in leading teams and managing projects to successful completion. Skilled in problem-solving and conflict resolution, with a strong focus on customer service and satisfaction. Proven track record of developing and implementing successful strategies to optimize performance, increase efficiency, and improve quality. Experienced in budgeting, forecasting, and financial management. Skilled in managing teams of technicians, ensuring the safe and efficient operation of facilities, and coordinating budgets, while meeting company objectives. Proven track record of developing successful preventive maintenance programs and streamlining existing processes. Committed to ensuring safety and keeping costs low while upholding the highest level of standards.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Service Technician

House call HVAC
Union
03.2025 - Current
  • Diagnosed HVAC system issues using advanced troubleshooting techniques.
  • Repaired and replaced faulty components in heating and cooling systems.
  • Performed routine maintenance on residential HVAC units to ensure efficiency.
  • Educated clients on proper HVAC system usage and maintenance practices.
  • Maintained accurate service records and documentation for all completed work.
  • Responded promptly to emergency service calls, providing timely resolutions for clients.

Gig Worker

Task Rabbit
07.2022 - Current
  • Change light fixers
  • HVAC season change over maintenance
  • Deliveries
  • Cleaning

HVAC Helper

Mckenzie Hvac
Clifton
04.2023 - 09.2023
  • Assisted technicians with installation of HVAC systems and components.
  • Maintained tools and equipment to ensure proper functioning and safety.
  • Supported preventive maintenance tasks on residential and commercial units.
  • Collaborated with team members to troubleshoot HVAC issues efficiently.
  • Delivered materials and supplies to job sites as directed by lead technician.
  • Documented service calls and maintenance records for accurate reporting.
  • Cleaned work areas after installations to uphold safety standards.
  • Maintained tools, equipment, and supplies in a neat and orderly fashion.
  • Replaced filters on heating and cooling systems as needed.
  • Provided customer service assistance related to basic HVAC operations.

Produce Buyer /Seafood Team Member

Whole Foods Market Inc
West Orange
01.2020 - 01.2022
  • Maintained cleanliness and orderliness of storage areas by sweeping and mopping.
  • Transferred supplies and equipment between storage and work areas by hand or by cart.
  • Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques.
  • Provided excellent customer service throughout job completion process.
  • Utilized a variety of power tools including drills and saws safely.
  • Responded promptly to customer service requests.
  • Replaced worn or defective parts as needed with appropriate tools.
  • Participated in continuing education courses related to HVAC technology.
  • Demonstrated ability to troubleshoot and diagnose HVAC systems.
  • Communicated effectively with customers regarding progress updates.
  • Recovered Freon gas from existing systems during repairs or replacements.
  • Cleaned blower wheels and motors using specialized equipment.

Stocker/Backroom Manager/Cashier

Walmart
Goldsboro
01.2018 - 01.2019
  • Assisted in inventory management by monitoring stock levels and replenishing items.
  • Organized merchandise displays to enhance store presentation and accessibility.
  • Collaborated with team members to maintain cleanliness in storage areas.
  • Operated equipment for moving heavy items safely within the store environment.

Security Guard

SPARTAN SECURITY
Edgewater
01.2016 - 01.2018
  • Oversaw all aspects of sales and vendor collaboration with service providers including pest control, roofing, home inspections, repairs, space planning, and ergonomics sectors.
  • Ensured compliance with state and federal regulations.
  • Established and maintained effective relationships with vendors to ensure quality products and services.
  • Tracked project milestones and communicated regular status updates to all project stakeholders.
  • Maintained knowledge regarding payment in the form of cash, checks, credit, vouchers/traveler's checks, or automatic debit.
  • Maintained awareness of surroundings and secured cash to prevent potential losses.
  • Established and identified prices of goods, services, or admission, tabulating bills using calculators, cash registers, or optical price scanners.
  • Provided exceptional customer service with efficient, prompt transactions.
  • Answered customer telephone calls promptly and appropriately.
  • Recommended, selected, and helped locate and obtain out-of-stock products based on customer requests.
  • Maintained high levels of productivity by efficiently processing cash, credit, debit, and voucher program payments for customers.
  • Answered alarms, assisting and responding immediately to law enforcement or central security and detailing a basic patrol plan with assigned site recommendations.
  • Secured the premises and personnel by patrolling the property, monitoring surveillance equipment and inspecting buildings, equipment and access points and permitting entry.

Maintenance Worker

Mount View Gardens
Springfield
01.2016 - 01.2018
  • Maintained the environment by monitoring and setting building and equipment controls.
  • Documented and verbally communicated concerns, following up to ensure swift resolution.
  • Reported safety concerns, security breaches and unusual circumstances both verbally and in writing.
  • Used logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Controlled traffic by directing drivers.
  • Performed general carpentry tasks such as installing cabinets, trim, and doors.
  • Repaired and maintained plumbing fixtures, including replacing washers and valves.
  • Installed and maintained fire alarm systems.
  • Inspected and tested electrical wiring and fixtures.
  • Repaired and maintained sidewalks and other concrete structures.
  • Installed and repaired various types of electrical wiring and fixtures.

Education

Hvac -

Lincoln Tech

High School Diploma -

West side High School
NJ

Skills

  • Team Leadership
  • Written and Oral Communications
  • Heating and Cooling Systems
  • Detail Orientation
  • Blueprint Reading
  • Cooler and Freezer Maintenance
  • Technical Troubleshooting
  • Chemical Cleaners
  • Fast Food Customer Service
  • Safety Protocols
  • Lighting Fixture Maintenance
  • Basic Plumbing Repairs
  • Groundskeeping and Landscaping
  • Maintenance and Repair
  • Painting and Wall Repair
  • Diagnosis and Troubleshooting
  • Food Preparation and Safety
  • Effective Planning
  • Cleaning and Sanitation
  • Grocery Equipment
  • Produce Section Organization
  • Mechanical
  • Accuracy
  • Priority Setting
  • Mechanically Inclined
  • Hand Tools
  • Workplace Safety
  • HVAC troubleshooting

Certification

  • EPA Universal
  • OSHA 40
  • Scaffold Certification
  • Flagger Certification
  • Forklift safety certification

References

Savon Simmons, Assistant Manager, Whole Foods, (862) 224-3644, Simmonssavon@icloud.com

Timeline

Service Technician

House call HVAC
03.2025 - Current

HVAC Helper

Mckenzie Hvac
04.2023 - 09.2023

Gig Worker

Task Rabbit
07.2022 - Current

Produce Buyer /Seafood Team Member

Whole Foods Market Inc
01.2020 - 01.2022

Stocker/Backroom Manager/Cashier

Walmart
01.2018 - 01.2019

Security Guard

SPARTAN SECURITY
01.2016 - 01.2018

Maintenance Worker

Mount View Gardens
01.2016 - 01.2018

Hvac -

Lincoln Tech

High School Diploma -

West side High School
Kaches Cuttin