Kaci Chavis
Supply Chain Manager
Asheville,NC
Summary
I am a diligent Manager and Professional, well-versed in comprehensive Operations Management, Final Mile, 3PL relations, and analytics. Adept at working effectively, independently, and advancing projects quickly, I strive to build internal and external partnerships through a consistent work ethic, adaptability, and exceptional interpersonal skills. I deliver high-quality partner collaboration, provide project directives and metrics, and ensure collaborative leadership, open communication for process improvement, and team readiness for successful operational execution.
Overview
12
12
years of professional experience
1
1
Certification
Work History
3PL Final Mile & Supply Chain Manager
Peloton Interactive Inc.
06.2024 - 08.2025
- Managed and optimized 27 3PL Warehouse Operations, ensuring efficient flow of goods and information from origin to consumption, including forecasting, transportation, inventory control, order fulfillment, and reverse logistics.
- Created detailed SOPs for warehouse and installation compliance, aligning with Peloton's intricate guidelines.
- Built strong relationships with vendors and suppliers, fostering collaboration and enhancing service delivery.
- Ensured compliance with industry regulations and safety standards, minimizing risk and maintaining operational integrity. Resulting in over $400,000 of savings in less than 6 months.
- Adapted Lean Six Sigma knowledge to track trends, allowing a broad spectrum of visibility into weaknesses and profit loss.
- Implemented and managed Warehouse Management Systems (WMS) and Transportation Management Systems (TMS).
- Developed and implemented logistics strategies to improve efficiency and reduce costs by 22% across regions in less than 1 year.
- Tracked and analyzed vendor MSAT/CSAT, on-time delivery, OTD, FOD, and scheduling performance, identifying areas for improvement and driving accountability.
- Prepared operational reports and provided regular updates to Stakeholders on logistics performance and challenges.
- Traveled up to 75% of the year to various 3PL warehouses to conduct training, perform inventory control audits, and provide expertise in continuous improvement aimed at enhancing warehouse optimization.
Senior Inventory Control Analyst SME
Peloton Interactive Inc.
03.2021 - 06.2024
- Inventory Control lead for our internal distribution and third-party middle mile vendors, which contains over $265 million of Inventory (60% of the network).
- Responsible for leading and managing the partner relationships from an inventory perspective for Peloton DCs, GXO DCs, and the Omnichannel network.
- Implement SOPs, including cycle counting, to drive improvement of company inventory management standards.
- Lead Root Cause Analysis (RCA) and problem-solving meetings directly with the account managers, inventory leads, and managers for GXO and CEVA.
- Responsible for overseeing inventory cycle counts & PI processes monthly, quarterly, and yearly to maintain inventory accuracy across the network.
- Developed weekly and monthly tracking dashboards, including a Peloton Integration error dashboard, that led to the reshoring of Peloton's ET support and drove substantial cost savings.
- Identify inefficiencies within the entire supply chain, including Final Mile and International Sites, and implement strategies resulting in improved performance.
- Maintain an onsite relationship with Peloton & 3PL Middle Mile, including conducting on-site count audits and inspections, which helps educate, train, and enforce Peloton's Policies and Procedures.
- Analyzed on-site conditions compared to written plans, identifying corrections, and recommending alternative workflows to drive standardization of tools and processes for scalable execution deliverables.
- Leverage System knowledge (ERP & WMS) to manage inventory transactions and troubleshoot as needed.
- Establish and monitor specific supply chain-based performance measurement systems, such as variance analysis, leading to multi-million-dollar cost savings quarterly.
- Partner with the logistics team to resolve shipping or receiving issues impacting inventory accuracy or availability.
Inventory / Field Specialist
Peloton Interactive Inc.
10.2019 - 03.2021
- Lead Inventory Specialist and interim Supervisor responsible for managing the Charlotte warehouse.
- Actively improved the customer experience by supporting multiple Field Ops warehouses with quality assurance.
- Managed the end-to-end delivery workflow by ensuring load out for each van for the day was marked and captured within the system at the customer to complete fulfillment.
- Delivered and managed escalations with Field Ops regarding delivery assistance, equipment set up, and troubleshooting.
- Reviewed Final Mile daily KPI reports to ensure transactional compliance and maintained systematic inventory movements within our systems.
- Managed physical and virtual records for all inbound and outbound shipments.
- Lead trainer of new Inventory team members who onboarded at other warehouse locations in the Region.
- Helped develop and implement a new color-coding labeling system for better inventory accuracy and control.
- Created a Warehouse Inventory Process for the Region, which enabled leadership teams to capture current practices and highlight areas for improvement.
Investigating Officer II
North Carolina Department of Public Safety and Emergency Management
10.2013 - 06.2019
- Lead Investigator of the Violent Gang Unit for high-risk organized crimes.
- Enforced action plans to reduce recidivism rates for adult felony offenders with high-risk level illegal activities.
- Conducted offender investigations to monitor compliance with court-ordered conditions.
- Managed full-cycle caseloads, including pretrial, post-trial, pre-sentence, and post-sentence, in accordance with the law.
- Partnered with other law enforcement agencies (FBI, ATF, SBI, DHS, CPS, DSS) to carry out statewide crime initiatives.
Education
Bachelor of Arts - Criminal Justice, Public Relations
University of North Carolina At Charlotte
01.2011
Bachelor of Arts - Sociology, Emergency Management
Western Carolina University
Skills
- Inventory Monitoring and Order Management (WMS/OMS)
- Warehouse Management and Optimization
- Performance Tracking & Analytical Modalities
- Inventory Control and Supply Chain Management
- Continuous Improvement Initiatives
- Data Analysis and Financial Reporting (Looker and ERP's)
- Lean Principles & 5S Methodology
- B2B and B2C experience with 3PL, 4PL and Omni Operations
- Refurbishment and Quality Control
Certification
- LEAN - Green Belt Certified, 2025
- Black Belt - Matriculating, 2026
Timeline
3PL Final Mile & Supply Chain Manager
Peloton Interactive Inc.
06.2024 - 08.2025
Senior Inventory Control Analyst SME
Peloton Interactive Inc.
03.2021 - 06.2024
Inventory / Field Specialist
Peloton Interactive Inc.
10.2019 - 03.2021
Investigating Officer II
North Carolina Department of Public Safety and Emergency Management
10.2013 - 06.2019
Bachelor of Arts - Criminal Justice, Public Relations
University of North Carolina At Charlotte
Bachelor of Arts - Sociology, Emergency Management
Western Carolina University