Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Emergency & Trauma Services
Palo Pinto General Hospital
10.2024 - Current
Oversee emergency management and ensure compliance with state and federal regulations
Collaborate with state agencies for emergency preparedness
Contributed to a positive work culture by actively participating in team-building activities and mentoring new staff members
Manage hazmat protocols for the hospital
Community liaison for emergency services
Hospital liaison for emergency medical services
Built protocols and policies for behavioral health, trauma, stroke, chest pain, and sepsis care
Recruited nursing staff and have achieved 0% contract labor
Assistant CNO
Community Health Systems, CHS
02.2022 - 10.2024
Co-sponsor for Cerner transition
Created and led patient liaison program, assisted in quality, risk, compliance projects
Started and maintained nurse residency program to reduce nursing contract labor by nearly 30%
Recorded highest surgery numbers in 5+ years
Assisted in physician recruiting
Reporting departments: Respiratory, Surgical Services, Emergency Department, House Supervisors, Pharmacy
Achieved best margin of rural hospitals nationwide (131.6%) per Becker’s Hospital Review 2023
Achieved top 5 hospitals in employee satisfaction in ‘22 and ‘23 through the CHS system
Recruited local OBGYN group to increase hospital deliveries by 70% over the prior year
Improved HCAHPS scored from the 6th percentile in Q2 2022 to the 70th percentile Q1 2024
Improved hospital’s quality metrics (based on NPSG) from 70th in 2022 to 22nd in July 2024 in CHS
COO/Assistant Chief Nursing Officer
Covenant Health
01.2021 - 01.2022
Managed an entire hospital team through the building and transition into a newly built facility
Created programs for licensing, quality, accreditation, pharmacy, state and federal reporting, etc.
Developed and maintained a complex project budget
Promoted and managed relationships between vendors, contractors, and consultants
Maintained and monitored compliance to local, state, and federal agencies
Developed and demonstrated a complete successful hospital transition
Constructed an entire education program to train and educated staff at all levels, as well as coordinated schedules for compliance and completion
Implementation of an entirely new EHR, including integration of staff, and providers
Provided leadership throughout the entire transition process
Coordinate safety meetings with goals and hands on monitoring
Director of Emergency Services
Covenant Health
01.2021 - 01.2022
Facilitated emergency management training for staff and conducted emergency drills
Investigated practical and theoretical issues facing emergency services and identified effective resolutions
Utilized comprehensive risk analysis to identify, assess and manage emergency management risks
Maintained current understanding of local, state and federal guidelines for emergency response
Transition and served as chief operating officer for the development and building of hospital
Project Manager of the implementation of new electronic health system
Developed strong organizational and communication skills through coursework and volunteer activities
Reviewed operational plans from other locations to identify options for local systems
ER Charge Nurse
Memorial Hermann
01.2018 - 01.2021
Improved ER efficiency by effectively managing staff resources and coordinating patient flow.