Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Kaci Garland

Liberty,MO

Summary

Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Security Guard Manager

BKI Services
07.2023 - Current
  • Observe
  • Patrol
  • Write reports
  • Trained security workers on site-specified procedures.
  • Monitored and evaluated performance of security personnel and provided feedback to improve performance.
  • Developed and implemented security policies, procedures and systems to protect personnel, property and data.
  • Delivered high-quality customer service when interacting with clients, visitors, or employees requiring assistance from the security department.
  • Maintained accurate records of all incidents, daily logs, and personnel files in compliance with industry standards.
  • Enhanced security measures by implementing effective patrol strategies and surveillance techniques.
  • Managed scheduling for security guard shifts, optimizing coverage while minimizing overtime costs.
  • Conducted thorough investigations into security breaches or incidents, identifying root causes and implementing corrective actions.
  • Streamlined communication with team members for improved incident response times and overall efficiency.
  • Assisted in the recruitment process by interviewing candidates, assessing their qualifications, and providing recommendations for hiring decisions based on skill set suitability for the role.
  • Developed crisis management plans to minimize risk during emergencies and ensured the safety of all personnel.
  • Established strong working relationships with other departments to enhance collaboration and facilitate a comprehensive approach to security management.
  • Ensured compliance with safety regulations through regular inspections, assessments, and updates to company policies.
  • Evaluated security equipment performance regularly, ensuring proper maintenance schedules were adhered to prevent potential malfunctions affecting operations negatively.
  • Provided ongoing mentorship and support for junior security staff, contributing to their professional development and growth within the company.
  • Conducted regular patrols of facility to detect and deter security threats.
  • Prepared and submitted reports to keep management informed of security activities and developments.
  • Recorded incident reports with detailed accounts of occurrences.
  • Oversaw team of security officers and managed scheduling and performance evaluations.

assistant manager

Lions Choice
04.2023 - 08.2023
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
  • Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Implemented staff training programs, enhancing product knowledge and improving customer service skills.

picker/packer

Sioux Chief
01.2023 - 04.2023
  • Operate a pallet jack
  • Sustained a clean and safe working environment by adhering to safety protocols and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Increased customer satisfaction by carefully inspecting items for damages or defects before packaging and shipping.
  • Enhanced order accuracy by meticulously picking items according to packing lists and verifying product information.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Kept work areas neat, clean and free from debris.

order picker/packer

Bunzl
06.2022 - 01.2023
  • Operate cherry picker
  • Collaborated with team members to ensure timely completion of orders during peak demand periods.
  • Reduced order processing time with the use of RF scanning equipment and inventory management software.
  • Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
  • Optimized order fulfillment processes by regularly communicating with supervisors on any process improvements or issues encountered during daily tasks.
  • Performed proper lifting and handling techniques to maintain safe working environment.
  • Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
  • Exceeded company expectations for order fulfillment speed and accuracy, consistently meeting or surpassing performance metrics.
  • Built pallets and positioned orders on loading dock to safely pile and ship goods.
  • Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.

Babysitter/nanny

In-home Childcare
05.2021 - 05.2022
  • Prepare meals and feed the children
  • Change diapers/ potty train
  • Teach the children motor and sensory skills
  • Help them with speaking and understanding
  • Lay the kids down for naps
  • Always make sure they’re safe

Cashier/Stocker

Cameron Market
08.2020 - 01.2021
  • Handle money from customers
  • Scan and bag their items
  • Help customers find what they’re looking for
  • Stock shelves
  • Empty truck on delivery days
  • Collect shopping carts from outside

Crew member

Wendy’s
10.2019 - 02.2020
  • Managing money from customers
  • Giving back and counting change
  • Prepare food for next day
  • Clean dishes
  • Clean tables and floor in the lobby

Dietary aid

Hill Crest
04.2019 - 09.2019
  • Prepare drinks and food
  • Serve drinks to residents
  • Help out the cooks in the kitchen
  • Clean tables after dinner
  • Clean dishes and kitchen
  • Prepare silverware for next day

Education

Diploma -

Penney High School
Hamilton, MO
06.2020

Skills

  • Positive mindset and great with teamwork
  • Quick and effective learner
  • Excellent time management and problem solving skills
  • Very organized and want things to be done the right way
  • Motivated & Hardworking
  • Computer skills
  • Workplace safety
  • Staff scheduling
  • Security management
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Staff training and development
  • Relationship building
  • Shift scheduling
  • Policy implementation
  • Conflict resolution
  • Employee onboarding
  • Coaching and mentoring
  • Work prioritization
  • Recruiting and interviewing
  • Teamwork and collaboration
  • Effective communication
  • Problem resolution
  • Adaptability and flexibility
  • Positive attitude
  • Attention to detail
  • Multitasking
  • Hiring and training

Certification

  • Missouri License [BKI Services LLC]
  • Kansas PI License [BKI Services LLC]
  • Missouri Unarmed Guard Card [BKI Services LLC]
  • Kansas Unarmed Guard Card [BKI Services LLC]

Timeline

Security Guard Manager

BKI Services
07.2023 - Current

assistant manager

Lions Choice
04.2023 - 08.2023

picker/packer

Sioux Chief
01.2023 - 04.2023

order picker/packer

Bunzl
06.2022 - 01.2023

Babysitter/nanny

In-home Childcare
05.2021 - 05.2022

Cashier/Stocker

Cameron Market
08.2020 - 01.2021

Crew member

Wendy’s
10.2019 - 02.2020

Dietary aid

Hill Crest
04.2019 - 09.2019

Diploma -

Penney High School

Awards

I was fortunate to get to go to FCCLA State for my childcare class., Won FCCLA bronze metal for studies on screen time affecting children. 2018-19

Similar Profiles

CREATE PROFILE
Kaci Garland