Kaci Hills

• Conducted thorough assessments of patient’s vital signs and overall well-being, identifying potential issues early on for prompt intervention.
• Administered medications and treatments as prescribed by physicians.
• Cleaned and changed out tracheostomies, gastrostomy buttons regularly.
• Implemented infection control measures diligently, minimizing the risk of contamination in the home setting.
• Acted as an advocate for patients within the healthcare system when needed, ensuring they received appropriate resources and support.
• Communicated regularly with family members regarding updates on patient progress, addressing any questions or concerns that arose.
• Educated patients and caregivers on managing chronic conditions, empowering them to take control of their own health and reduce hospitalization rates.

• Developed and implemented business plan to reach pre determined goals and quotas.
• Build and strengthened relationships with new and existing accounts to drive revenue and growth.
• Worked closely with multi-physician offices and staff to provide care coordination. Building relationships and partnerships to establish and maintain business.
• Present products to current and prospective clients such as clinical programs and how they benefit patients.
• Respond to complaints and resolve issues to the customer's satisfaction and maintain the company's reputation
• Care coordination between field staff and physicians offices and staff.
• Distributed marketing materials to existing and prospective clients to promote products and services.
• Met and exceeded service level goals to achieve standards and expectations.
• Executed successful sales strategies to convert leads into customers.

• Collaborated with interdisciplinary team of healthcare and social service providers to address patients' needs through effective intervention and care planning.
• Cared for wounds, provided treatments, and assisted with procedures.
• Educated patients and caregivers on medical diagnoses, treatment options, chronic disease self-management and wound management.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Clearly and thoroughly explained diagnoses, treatment options and procedures to patients and loved ones, checking in to verify understanding.
• Obtained patient vital signs and input/output measurements from inpatients.
• Answered incoming phone calls from patients to provide basic assistance and triage medical concerns.
• Monitored patient health conditions to report changes to assigned physician.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Comforted and counseled patients and families throughout care process.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Communicate with physician and staff on patient status.
• Preceptor for new hires.
• Delivered updates in patient status to charge nurse, recording changes in medical records.

Coordinating care with RN's and APRN's to meet patient needs.

• Cared for wounds, provided treatments, and assisted with procedures.
• Gathered lab specimens, ordered testing, and interpreted results to diagnose patients.
• Documented accurate and complete patient information to address patient problems and expected outcomes.
• Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
• Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
• Delivered updates in patient status to charge nurse, recording changes in medical records.
• Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
• Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
• Administered medications and injections to patients.