Years of customer service experience
Kaci Housley
Moore,OK
Summary
Punctual and honest customer service representative with solid background high energy environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Committed and hardworking with experience processing transactions and providing knowledge on products, wait times, prices, etc.
Overview
4
4
Work History
Cashier
Raising Cane's Restaurants
Moore, Oklahoma
07.2019 - Current
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
Cook
City Bites
Moore, Oklahoma
12.2018 - 05.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Cashier
Taco Bell
Moore, OK
08.2018 - 12.2018
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Resolved customer complaints and maintained clean and tidy checkout area.
Education
High School Diploma -
Moore High School
Moore05.2019
Skills
- Work Task Prioritization
- Customer Transactions
- Inventory Stocking
- Cooperative Attitude
- Cash Register Operation
- Positive Interactions
- Preparing Food Items
- Answering Customer Questions
- Customer Assistance
- POS Systems
Timeline
Cashier
Raising Cane's Restaurants
07.2019 - Current
Cook
City Bites
12.2018 - 05.2019
Cashier
Taco Bell
08.2018 - 12.2018
High School Diploma -
Moore High School
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