Kaci Lowe
Medford,OR
Summary
Proactive Barista from Goodbean Jacksonville with a proven track record in enhancing customer satisfaction and loyalty through exceptional service and beverage preparation skills. Excelled in a fast-paced environment, efficiently managing both customer interactions and high-quality drink creation. Skilled in espresso machine operation and team collaboration, significantly contributing to a positive, productive workplace.
Overview
3
3
years of professional experience
Work History
Barista
Goodbean Jacksonville
03.2022 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Homeschooled
Medford, OR09.2022
Skills
- Friendly and outgoing
- Team Player
- Cash Handling
- Opening and closing duties
- Cleanliness
- Active listener
- Exceptional customer service
- Order Taking
- Cash Register Operation
- Espresso machine operation
- Safe Food Handling
- Beverage Preparation
- POS Systems
- Food Preparation
- New Hire Training
- Cooking
- Table Bussing
- Customer Service
- Time Management
- Adaptable and Flexible
Timeline
Barista
Goodbean Jacksonville
03.2022 - Current
Homeschooled
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