Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kaci Parker

Broadalbin,GA

Summary

Dedicated and highly professional receptionist with over 15 years experience in providing exceptional customer service and administrative support. Known for maintaining a welcoming and organized front office environment, efficiently managing multiple tasks, and handling sensitive information with discretion. Demonstrates strong communication skills, attention to detail, and a proactive approach to problem-solving. Committed to creating a positive first impression and ensuring smooth daily operations.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Receptionist

Irwin Surgical Medical
11.2021 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • handled incoming and outgoing referrals
  • verifying client insurance
  • answered and directed phone calls in a professional manner

Receptionist

OPEN MRI
03.2016 - 09.2021
  • Confirmed appointments, communicated with clients, and updated client records.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Business

South Georgia College
Douglas, Ga.

Skills

    Communication Skills: excellent verbal and written communication skills

    Customer Service: Strong focus on providine positive experience for patients and callers

    Organization: Ability to manage multiple tasks and maintain an organized workspace

    Time Management: Efficiently managing time and prioritizing tasks

    Multitasking: Handling several tasks simultaneously without compromising quality

    Problem-Solving: Ability to handle unexpected situations calmly and effectively

Certification

CPR-expires 10/2025

Timeline

Receptionist

Irwin Surgical Medical
11.2021 - Current

Receptionist

OPEN MRI
03.2016 - 09.2021

Business

South Georgia College
Kaci Parker