Kacie Boer
Dickinson,Texas
Summary
Motivated employee with an engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Daycare Teacher
The Learning Experience
League City, TX
10.2021 - 04.2022
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Promoted physical, academic and social development by implementing diverse classroom and outside activities.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
Server
Jimmy Changas
League City, Texas
03.2021 - 07.2021
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Answered customers' questions, recommended items and recorded order information.
Hostess
Doug Geters
Dickinson, TX
09.2019 - 09.2020
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
Associate of Science - Nursing
College of The Mainland
Texas City, TX05.2024
Skills
- Child Safety
- Progress Tracking and Reporting
- Age-Appropriate Activities
- Supervising Classroom Activities
- Cloud Hosting
- High-Volume Dining
- Continuous Improvement
- Maintenance Organization and Development
- Problem Analysis
- Team Player
- Guest Greeting and Seating
- Table Bussing
- Warm and Welcoming
- Front of House Management
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 10 staff members.
- Completed manager training program.
Certification
Food Handlers certification
Tabc
Timeline
Daycare Teacher
The Learning Experience
10.2021 - 04.2022
Server
Jimmy Changas
03.2021 - 07.2021
Hostess
Doug Geters
09.2019 - 09.2020
Associate of Science - Nursing
College of The Mainland
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