Kacie Gartner

Worked with management to reshuffle inventory organization and pars to improve flow of business and reduce excess waste

Using store metrics and resources to identify and correct business gaps

Currently working with leaders to open a new license location, manage and organize its inventory, and observe/coach training of new baristas

• Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
• Built and strengthened customer relationships by leveraging excellent interpersonal skills, resulting in increased client retention and loyalty.
• Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
• Enhanced branch sales through cross-selling bank products and services to customers.

• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
• Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests as well as conducted regular performance evaluations while providing constructive feedback resulting in enhanced productivity levels.

• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.

• Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
• Monitored inventory levels closely to prevent stockouts while minimizing excess waste from expired products.
• Conducted regular equipment maintenance checks for optimal performance and minimal downtime.

• Managed constituent casework, effectively addressing concerns and resolving issues in a timely manner.
• Generated reports summarizing proposed legislation benefits or consequences accurately reflecting intended outcomes during debates or discussions.
• Supported office logistics by attending to visitors and composing correspondence and memoranda regarding legislative and regulatory hearings as well as committee meetings.
• Used Excel to identify, research, consolidate, and track legislative issues relevant to current public issues.

• Coordinated with constituents as well as city and county leaders about issues ranging from policy concerns to event status by phone and email
• Assisted in the scheduling of events between the governor's office, state legislators, as well as county and city officials
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

• Analyzed voter data to identify key demographics and optimize targeting strategies.
• Leveraged digital tools to track and analyze effectiveness of email marketing campaigns.
• Enhanced voter engagement through door-to-door canvassing and phone banking efforts.

• Worked closely with local policy makers regarding local legislation on the Intergovernmental Coordination committee
• Input constituent information into page system
• Completed research, compiled data and testimonials, updated spreadsheets and produced timely reports regarding legislation moving through the house and senate