Kacie Hopkins
Ada
Summary
Results-driven reimbursement specialist specializing in insurance claims processing, patient data management, and HIPPA compliance. Known for strong time management and project coordination skills, committed to improving accuracy and efficiency in healthcare reimbursement operations.
Overview
10
10
years of professional experience
Work History
Reimbursement Specialist
Curry Orthopedics and Sports Medicine
Ada
03.2021 - Current
- Processed insurance claims for orthopedic and sports medicine services.
- Reviewed patient billing inquiries to resolve discrepancies promptly.
- Submitted prior authorization requests for specific services.
- Collaborated with medical staff to ensure accurate coding for services rendered.
- Monitored claims status and escalated issues when necessary.
- Maintained confidentiality and integrity of patient data.
- Collected coinsurance and deductibles from patients for rendered services.
- Responded to customer inquiries regarding the status of their reimbursement requests.
- Prepared financial statements detailing all reimbursements received during a given period.
- Verified that all necessary documents were included in each request before submitting it for payment.
- Monitored past due accounts and pursued collections on outstanding invoices.
- Create new patient accounts and verify insurance.
- Trained new team members on company policies and EMR systems to keep team operations productive and efficient.
Office Manager/Lash Extensionist
Ada Aesthetics, Inc.
Ada
09.2018 - 02.2021
- Managed office operations to ensure efficient workflow and organization.
- Coordinated schedules and appointments for staff and clients.
- Maintained inventory of office supplies and placed orders as needed.
- Trained new employees on office procedures and software usage.
- Supported marketing efforts by organizing promotional events and materials.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Applied lash extensions for clients.
Accounts Payable/Receivable Clerk
Great Plains Kubota
Ada
01.2017 - 08.2018
- Processed vendor invoices for timely payment and accurate recordkeeping.
- Reconciled accounts payable and receivable statements monthly.
- Maintained accurate financial records using accounting software systems.
- Processed invoices and payments in a timely manner.
- Processed invoices and payments accurately and efficiently.
- Provided support during month-end close activities.
- Maintained accurate records of accounts payable and receivable transactions.
- Monitored payment due dates and ensured timely payments.
Administrative Project Manager
Cothran Development Strategies
Ada
08.2015 - 12.2016
- Coordinated project timelines and resources for multiple administrative initiatives.
- Managed project budgets and tracked expenses for administrative projects.
- Maintained accurate records of all activities related to assigned projects.
- Maintained strong relationships with external vendors throughout the duration of each project.
- Prepared presentations related to project status updates for senior management.
- Scheduled and coordinated meetings with stakeholders, vendors, and clients.
- Established project budgets and tracked expenditures.
- Managed multiple tasks concurrently while meeting tight deadlines.
Education
High School Diploma -
Byng High School
Ada, OK05-2007
Skills
- Insurance claims processing
- Prior authorization submission
- Patient data management
- Project coordination
- Data entry accuracy
- Effective communication
- Time management
- Medical billing
- HIPAA compliance
- Medicare
- Insurance verification
- Claims processing
- Payment posting
- Organizational skills
- Customer service support
Timeline
Reimbursement Specialist
Curry Orthopedics and Sports Medicine
03.2021 - Current
Office Manager/Lash Extensionist
Ada Aesthetics, Inc.
09.2018 - 02.2021
Accounts Payable/Receivable Clerk
Great Plains Kubota
01.2017 - 08.2018
Administrative Project Manager
Cothran Development Strategies
08.2015 - 12.2016
High School Diploma -
Byng High School