Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Kacie Howard

Dallas,TX

Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

9
9
years of professional experience

Work History

Director of Operations

Healthy Home 365
Richardson, TX
02.2019 - 12.2023
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Prepared detailed reports outlining operational results on a regular basis.
  • Identified areas where process improvements could be made resulting in increased productivity.
  • Enhanced customer service and satisfaction through policy and procedural changes.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.

Administrative Assistant

CCConcepts
Dallas, TX
08.2014 - 02.2019
  • Created travel arrangements for senior managers according to their requirements.
  • Monitored progress on projects assigned by upper management.
  • Coordinated appointments, meetings and conferences.
  • Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.

Education

Bachelor of Arts - Finance

Midwestern State University
Wichita Falls, TX
08-2006

Skills

  • Process Improvements
  • Strategic Planning and Execution
  • Customer Service Management
  • Sales Tracking
  • Performance Improvement
  • Decision-Making
  • Business Growth Initiatives

Accomplishments

  • 2022 MVP
  • 2023 Employee of the year

Timeline

Director of Operations

Healthy Home 365
02.2019 - 12.2023

Administrative Assistant

CCConcepts
08.2014 - 02.2019

Bachelor of Arts - Finance

Midwestern State University

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Kacie Howard