Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Kacie McCauley

Kacie McCauley

Little-River Academy,TX

Summary

Since the age of 16, I have maintained a strong commitment to hard work, primarily in customer service. Recently, I have set my aspirations higher, driven by a passion for the Dental field, which sparked when I was younger following a accident that broke my front tooth. While I wish I had pursed this path sooner, I am eager to apply my skills, quick learning abilities, and strong work ethic to become an exceptional RDA.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Restaurant Waiter

Longhorn Steakhouse
12.2023 - Current
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.

Waitress/Bartender, Manager

Smitty K's Bar and Grill
03.2020 - 12.2023
  • Successful training, mentoring, leading, developing, and execution of all restaurant initiatives.
  • Collaboration and coordination of new team member orientation.
  • Provide excellent customer service. Use relationship & consultative selling to increase revenue and profit. Responsible for major functions throughout the restaurant such as: opening/closing duties, sales, and ensure financial transactions are precise.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.

Receptionist

Joel's HD Towing and Recovery
12.2018 - 03.2020
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct personnel.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Responded to inquiries from callers seeking information.
  • Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
  • Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.

Education

High School Diploma -

Artesia High
Artesia, NM
05.2015

Skills

  • Communication
  • Leadership
  • Time Management
  • Customer Service
  • Teamwork
  • Adaptability
  • Critical Thinking
  • Active Listening

Certification

  • Basic Life Support Certification (BLS) - American Heart Association or Red Cross.



Awaiting on the Texas State Board to send my Registered Dental Assistant License.

Timeline

Restaurant Waiter

Longhorn Steakhouse
12.2023 - Current

Waitress/Bartender, Manager

Smitty K's Bar and Grill
03.2020 - 12.2023

Receptionist

Joel's HD Towing and Recovery
12.2018 - 03.2020

High School Diploma -

Artesia High

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Kacie McCauley