Kacie Richardson

-Manages department incoming calls.
-Perform EKG's daily in ekg room, urgent care and other interstate buildings.
-Communicate to areas that are supported by imaging.
-Communicates status updates to all involved parties.
-Schedule STAT and Urgent exams and assists with all scheduling as requested.
-Cover other areas and responsibilities, as needed to maintain operations.
-Monitor schedule templates and makes changes as directed.
-Review patient lab and allergy requirements and alerts prior to CT appointments.
-Chaperone as needed.
-Preform reminder calls.

-Performs reception duties, check patients in/out, schedules appointments in EPIC Cadence in accordance with standard policies and procedures.
-Assist other staff functions in support of members needs. Deliver optimal customer service to patients.
-Complete COPR forms correctly and/or any additional forms needed.
-Provide patients with estimates, collect payment, explain insurance benefits.
-Operates and maintains office equipment

Scheduling patient appointments
Verifying insurance
Answering phone calls on multi line phone
Checking in patients, Checking patients out and collecting payments.
Presenting financial agreements

-Set up trays for multiple oral surgery procedures, stocking supplies and instrument sterilization techniques.
-Assisted oral surgeon with extractions, implant placement and expose and bond procedures.
-Take Pano and CT xrays.
-File xrays into viewing system, download xrays to be sent to referring dentists and patients.
-Administered sedation medications at doctors request.
-Seated patients, patient recovery and patient education on a pre-and post op care
-Preparation and tear down of surgical rooms