Kacie Shumaker
Decatur,Georgia
Summary
Business-minded professional tackling any job task with gusto and precision. Determined to deliver exceptional customer service and responses to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
26
26
years of professional experience
Work History
Entrepreneur
Kacie's Crochet Corner
Decatur, Georgia
06.2020 - Current
- Created one-of-a-kind crochet items, including blankets, wearables, and plushies.
- Assisted with the design and development of custom craft projects for clients.
- Advertise items on Etsy, Instagram, and Facebook.
Consultant
Rodan + Fields
Decatur, Georgia
11.2014 - Current
- Provided personalized skincare advice and product recommendations based on individual skin types.
- Demonstrated how to use products correctly and advised customers on the best way to incorporate them into their daily routine.
- Responded promptly to customer inquiries regarding products or services via email or telephone.
Front Office Administrative Assistant
Oak Grove Young Children's School
Atlanta, GA
01.2013 - 12.2014
- Greeted visitors warmly and handled inquiries in a courteous manner.
- Maintained confidentiality of sensitive information at all times.
- Ensured proper documentation was collected from customers prior to completing transactions.
- Answered multi-line phone system and routed calls appropriately.
- Managed office personnel schedules and implemented coverage for increased work demands or unexpected absences.
Project Manager
CheckFree Corporation
, GA
09.2002 - 04.2006
- Developed and maintained project plans, timelines, and budgets.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Facilitated resolution of conflicts between team members when necessary.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
Marketing Communications Specialist
T/R Systems, Inc.
Norcross, GA
05.1998 - 06.2002
- Planned staffing schedules for each trade show based on attendance projections, product demonstrations and presentations.
- Managed over 20 domestic and international tradeshows and events: planning events, execution at trade shows, and budget reconciliation.
- Developed and managed direct mail initiative for upcoming events to over 1,000 customers.
- Managed company textiles and hardware inventories.
Education
BBA - Marketing
University of Georgia
Athens, GA05-1998
Associate in Business Administration - Business
Reinhardt University
Waleska, GA05-1996
Skills
- File Maintenance
- Spreadsheet Management
- Mail handling
- Project Planning
- Clerical Support
- Customer Service
- Front Office Management
References
References available upon request.
Timeline
Entrepreneur
Kacie's Crochet Corner
06.2020 - Current
Consultant
Rodan + Fields
11.2014 - Current
Front Office Administrative Assistant
Oak Grove Young Children's School
01.2013 - 12.2014
Project Manager
CheckFree Corporation
09.2002 - 04.2006
Marketing Communications Specialist
T/R Systems, Inc.
05.1998 - 06.2002
BBA - Marketing
University of Georgia
Associate in Business Administration - Business
Reinhardt University
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