KaCie Smith

• Plan, prepare, and implement developmentally appropriate activities (i.e., learning centers,

curriculum implementation, art projects, and story time).

• Maintain a balance of activities in language and literature, music, fine and large motor skills,

numbers and counting, discovery and science activities, dramatic play, and arts/crafts.

• Observe and evaluate each child's performance, behavior, social and cognitive development

and physical health. Inform parents of a child's progress through Parent/Teacher conferences.

• Record information pertinent to each child’s development and update the child's records as

needed on the parent portal.

• Develop and implement back-of-house policies and procedures, which includes the

management and processing of trucks and merchandise to the sales floor

• Oversee inventory management tasks, store supplies, and front end operations, including safe

management and cash handling

• Applied effective sales plans, increasing total sales on average by 10% each year

• Ensured maximum client satisfaction, delivered exceptional customer service, and provided

efficient management of all POS transactions

• Invoicing customers, filing & managing all invoices/data entry, & drafting/editing/finalizing office

memos.

• Additionally, I was responsible for answering general questions & directing more complex

customer inquiries to the appropriate person.

• On an average day, 100+ customers would be assisted via phone call, e-mail, & in person.

• Other small duties completed in this position were ordering office supplies, submitting payroll

for other office employees, & paying office expenses (credit card, electricity, phone, internet

etc.)