Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kacie Tran

San Antonio

Summary

Dynamic HR and administrative expert with a robust background in personnel management, workforce planning, and resource allocation within high-stakes environments. Demonstrates a proven ability to streamline processes, support organizational development, and deliver exceptional service to diverse teams and communities. Skilled in compliance management, performance evaluations, employee training, and fostering engagement across various levels of leadership. Adept at resolving challenges, managing sensitive personnel records, and implementing strategic solutions to support mission objectives, and organizational growth. Holds advanced qualifications in HR management and business studies, coupled with hands-on expertise in promoting operational readiness and enhancing organizational efficiency.

Overview

11
11
years of professional experience

Work History

Quantitative Analyst

Booz Allen Hamilton, Inc.
San Antonio
10.2024 - Current
  • Collaborated with cross-functional teams to manage budgets exceeding $43M, fostering alignment, and enhancing resource allocation.
  • Supported team development initiatives by analyzing workforce needs and ensuring the allocation of financial resources for training programs.
  • Streamlined administrative workflows, improving operational efficiency, and reducing redundancies across departments.
  • Managed sensitive financial data with accuracy and discretion, ensuring compliance with regulatory standards.
  • Coordinated with department leaders to address operational challenges and recommend strategic solutions, demonstrating problem-solving and interpersonal skills.
  • Conducted thorough research on market trends, contributing to accurate forecasting, and strategic investment decisions.
  • Actively participated in ongoing professional development opportunities to stay current on industry trends and best practices.
  • Responded to questions related to pricing methodology and models.

Budget Analyst

Department Of Defense
Lackland AFB
03.2024 - 10.2024
  • Managed and optimized a $13 million budget, ensuring precise allocation and strict adherence to financial regulations to support mission objectives.
  • Conducted an in-depth financial analysis, identifying cost-saving opportunities, and resource optimization strategies to enhance operational efficiency.
  • Processed and expedited reimbursements for vendor contracts, ensuring timely payments and compliance with Department of Defense policies.
  • Handled miscellaneous payments, verifying accuracy, and ensuring proper documentation in alignment with regulatory guidelines.
  • Created and managed Government Purchase Card (GPC) loads in DEAMS, facilitating efficient fund distribution and tracking expenditures.
  • Reviewed, approved, and tracked funding requests, providing detailed financial insights to maintain fiscal responsibility, and prevent overspending.
  • Developed comprehensive financial reports and models, equipping senior leadership with actionable data to drive informed decision-making.
  • Collaborated across departments, streamlined budgeting processes, implemented efficiency measures, and fostered financial transparency.
  • Ensured full compliance with federal acquisition regulations (FAR) and internal financial policies, mitigating risks, and maintaining regulatory integrity.

Resource Advisor

Department Of Defence
McConnell AFB
01.2023 - 02.2024
  • Directed the strategic oversight of $45K in financial resources, ensuring optimal allocation and precise monitoring to align with organizational priorities.
  • Developed and integrated the annual operating budget into the Wing’s comprehensive financial strategy, demonstrating proficiency in long-term planning and collaboration.
  • Created detailed budgets, tracked expenditure patterns, and presented actionable financial insights to leadership, supporting informed decision-making and organizational growth.
  • Authored and refined comprehensive funding proposals, and evaluated annual allocations to ensure resource adequacy and alignment with strategic goals.
  • Conducted thorough analyses of resource gaps, proposed programming enhancements, and optimized fund utilization to achieve mission objectives, while maintaining compliance with DoD policies.
  • Enhanced Compliance and Training. Identified and addressed program weaknesses by appointing and training new GPC holders to achieve 100% compliance, resulting in a perfect GPC audit. Recognized and resolved the lack of approving officials by appointing representatives from each flight, streamlining communication, and expediting DTS voucher processing.
  • Audit Excellence: Achieved 100% audit compliance on the DTS ODTA Program – the first time in 5 years.

Unit Program Coordinator

Department of Defense
McConnell AFB
04.2021 - 01.2023
  • Spearheaded administrative management for a unit of 700 personnel, overseeing performance appraisals, workforce planning, and specialized pay distribution to optimize team performance and engagement.
  • Managed sensitive personnel records, maintaining accuracy, and facilitating effective coordination across departments and command levels to uphold compliance and integrity standards.
  • Supervised promotion eligibility processes as a WAPs monitor, ensuring meticulous record-keeping and alignment with institutional policies, to support fair and transparent career advancement.
  • Directed onboarding and separation procedures for unit members, providing tailored compliance training, and ensuring seamless integration or transition to adherence to organizational policies.
  • Enhanced operational efficiency by refining administrative workflows, and cultivating an organized and responsive work environment to support unit readiness and productivity.
  • Improved overall unit efficiency by streamlining administrative processes and implementing new organizational systems.
  • Balanced competing priorities efficiently while ensuring deadlines were consistently met, without compromising quality standards or project objectives.

Front Desk Coordinator

Military and Family Readiness Center
McConnell AFB
12.2020 - 04.2021
  • Served as the frontline representative, addressing client inquiries, coordinating appointments, and ensuring seamless dissemination of information, fostering strong connections, and effective communication.
  • Managed administrative operations, including maintaining detailed records, handling high-volume calls, and orchestrating events, demonstrating exceptional organizational abilities, and a commitment to enhancing employee engagement.
  • Provided personalized and efficient support to service members and their families, ensuring their needs were met with care and professionalism.
  • Streamlined process for registering families for events that were sponsored by the MFRC. Ensuring better tracking and a higher participation rate.
  • Ensured accurate billing by carefully reviewing invoices before issuing them to clients, or submitting payment requests internally.
  • Maintained strict confidentiality when handling sensitive client information, in accordance with company policies.
  • Successfully managed challenging situations involving guest complaints or issues by employing excellent problem-solving skills.
  • Collaborated with team members to address guests' needs and ensure seamless operations.

Personal Banker

UMB Bank
Wichita
09.2019 - 12.2020
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust, and fostering long-lasting relationships.
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments, and offering tailored products to clients.
  • Managed deposits, withdrawals, and wire transfers to process smooth banking transactions for clients.
  • Promoted financial products by maintaining excellent service, offering knowledge.
  • Delivered comprehensive financial advice, strengthening client relationships, and promoting long-term loyalty.
  • Exceeded individual performance metrics consistently, while maintaining exceptional levels of client satisfaction ratings throughout tenure as a Personal Banker.
  • Cross-sold bank products and services to meet customer needs, and provide options.
  • Enhanced client retention with proactive follow-ups, and timely resolution of account issues.

Instructional Clerk

Ramstein Youth Programs
Ramstein AFB
09.2016 - 05.2017
  • Provided clerical support for technical, administrative management, and operational needs.
  • Maintained and organized records, reviewing, and verifying documents for accuracy.
  • Assisted in planning, administering, and monitoring resources for instructional activities.
  • Resolved staff issues involving sensitive topics, guiding employees toward solutions.
  • Tracked and recorded staff timecards, ensuring proper processing through the timekeeping system.
  • Managed incoming calls professionally, directing callers to appropriate personnel, or taking detailed messages when necessary.
  • Maintained a filing system and organized customer documents for easy retrieval of information.
  • Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
  • Maintained up-to-date employee records to assist in human resources planning.
  • Fostered a culture of continuous improvement by suggesting and implementing process enhancements.
  • Enhanced team morale, organizing staff events, and fostering a positive work environment.

Teller

Northwest Bank
Elyria
09.2014 - 10.2015
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.

Education

Master of Science - Interdisciplinary Studies of Management

University of Maryland Global Campus
Hyattsville, MD
05-2023

Bachelor of Science - Human Resources Management

University of Maryland Global Campus
Hyattsville, MD
05-2021

Associate of Arts - General Business Studies

University of Maryland Global Campus
Hyattsville, MD
05-2019

Skills

  • Communication and Leadership Support
  • Team Collaboration and Conflict Resolution
  • Strategic Resource Allocation
  • Process Improvement
  • Project Management
  • Interpersonal Skills
  • Technical Proficiency
  • Compliance and Regulatory Knowledge

Accomplishments

  • Facilitated Team Collaboration: Successfully supported the Cost of Ownership Working Group by assisting in the completion of a 5-day session with approximately 20 personnel from various CONUS garrisons, IMCOM HQ, OPMG, and AMC. Established a working template for garrisons to accurately forecast financial requirements, reviewing and streamlining 297 requirements to 194, saving approximately 30 man-hours. Played a key role in developing and executing four IPR meetings with an average attendance of 30 personnel, and continued efforts to ensure 100% completion of the working template across all garrisons. Additionally, provided timely and effective support by resolving over 30 monthly inquiries related to the working group.
  • Personnel Management: Effectively managed and supported the cross-organization of 70 personnel for various missions, including 18 prisoner escorts, DACAPA and MPI classes, and the DDESEL course, obligating $327.9K. Oversaw resource management for MWD missions, professional development TDYs, and a working group, obligating an additional $98.9K. Reallocated $62.5K to ensure proper funding for the DDESEL course and $312K for the command’s FirstNet program, supporting 3,565 devices to ensure priority communication for Army first responders.
  • Strategic Planning and Coordination: Developed briefing slides for PM/P leadership to present POM 28-32 requirements, reviewed and validated 721 lines of POM 27-31 data, saving 12 man hours to populate the slides, and collaborated closely with G8 to resolve funding issues due to anticipated shortfall.
  • Guidance and Policy Development: Assisted in the development of QLPR/ERJB Narrative Funding Guidance for FY26 which was disseminated to all IMCOM garrisons.
  • Won Civilian Technician of the Year at 18th AF Level.

Timeline

Quantitative Analyst

Booz Allen Hamilton, Inc.
10.2024 - Current

Budget Analyst

Department Of Defense
03.2024 - 10.2024

Resource Advisor

Department Of Defence
01.2023 - 02.2024

Unit Program Coordinator

Department of Defense
04.2021 - 01.2023

Front Desk Coordinator

Military and Family Readiness Center
12.2020 - 04.2021

Personal Banker

UMB Bank
09.2019 - 12.2020

Instructional Clerk

Ramstein Youth Programs
09.2016 - 05.2017

Teller

Northwest Bank
09.2014 - 10.2015

Master of Science - Interdisciplinary Studies of Management

University of Maryland Global Campus

Bachelor of Science - Human Resources Management

University of Maryland Global Campus

Associate of Arts - General Business Studies

University of Maryland Global Campus