Kacie Yinger
Jackson,Michigan
Summary
Detail-driven Data Quality and Reporting Supervisor focused on maximizing company success through quality data. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
Work History
Data Quality and Reporting Supervisor
PSI Labs
04.2022 - Current
- Collected and analyzed data to maintain multi-state dashboards.
- Collaborated with the executive steering teem monthly to provide insights into key performance indicators and drive company goals.
- Conducted quality assurance LIMS testing to ensure a positive client experience.
- Applied strong leadership talents and problem-solving skills to maintain company efficiency and organize workflows.
- Investigated and documented violations of compliance regulations to determine necessary improvements.
- Educated clients and staff on relevant state regulations and laboratory result data.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
Sales and Client Success Analyst
PSI Labs
03.2021 - 04.2022
- Evaluated client account histories to identify trends and mitigate future issues.
- Utilized software to ensure flow of knowledge and communication between the lab teams, front of house, and clients.
- Answered service and compliance questions, suggested other offerings to attract potential customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Screened and interviewed applicants for technician and sales positions.
Field Sampling Technician
PSI Labs
01.2020 - 03.2021
- Maintained client records and reports to enable tracking history and provide accurate and up-to-date information.
- Organized daily workflows and appointment scheduling of supervisor and colleagues.
- Collected and cataloged samples while maintaining chain of custody between clients.
- Maintained legal, health, and safety compliance throughout all aspects of the role.
Construction Manager
South Central Contracting
04.2018 - 01.2020
- Conducted daily repair plans with internal staff to ensure efficient and quality repairs.
- Developed material and labor requirements to create client estimates.
- Communicated daily with vendors to keep projects fully operational.
- Informed team members on safety equipment and hazardous material handling.
Education
Bachelor of Science - Neuroscience
Michigan State University
East Lansing, MISkills
- Data Profiling
- Attention to Detail
- System Improvements
- Data Quality
- Team Communication
- Record Keeping
Timeline
Data Quality and Reporting Supervisor
PSI Labs
04.2022 - Current
Sales and Client Success Analyst
PSI Labs
03.2021 - 04.2022
Field Sampling Technician
PSI Labs
01.2020 - 03.2021
Construction Manager
South Central Contracting
04.2018 - 01.2020
Bachelor of Science - Neuroscience
Michigan State University
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