Summary
Work History
Education
Skills
Timeline
Generic

Kacper Gawron

Aspen,CO

Summary

Retired professional snowboarder after 10 years of competing in various contests worldwide and representing brands. Experienced hospitality professional with 7+ years in high-end restaurant service and a proven ability to create exceptional guest experiences. Successfully organized 10+ private events at mansions & penthouses. Organized 5 music events, including selling 1,200+ tickets and managing talent, marketing campaigns, and operations at M2 Miami Beach. Skilled in building and maintaining relationships with sponsors and vendors Experienced hospitality professional with 7+ years in high-end restaurant service and a proven ability to create exceptional guest experiences. Successfully organized 10+ private events at luxury venues and 5 large-scale public events, including selling 1,200+ tickets and managing talent, marketing campaigns, and operations at M2 Miami Beach. Skilled in building and maintaining relationships with sponsors and vendors to ensure seamless event execution.

Work History

Event Organizer

Self Employed
Miami, FL
01.2024 - Current
  • Coordinated schedules and timelines for events.
  • Wrote e-mails, promoted events via social media and drafted phone scripts to recruit volunteers.
  • Managed event logistics and operations.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Produced concept plans for high-profile corporate meetings and events.
  • Trained and supervised event staff to complete tasks on time.
  • Utilized social media to promote events and increase attendance.
  • Coordinated transportation and parking arrangements for guests and vendors.
  • Developed creative themes for events and created related activities to engage attendees.
  • Analyzed event costs to identify areas of improvement and cost savings.
  • Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
  • Coordinated travel and accommodations for event attendees.
  • Developed detailed event reports, documenting all aspects of each event.
  • Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.

Server

Casadonna
Miami, FL
08.2023 - 01.2024
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Served food and beverages promptly with focused attention to customer needs.
  • Increased sales significantly by upselling higher-end products to customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Server/Manager

Swiss Heaven
Breckenridge, CO
10.2018 - 06.2023
  • Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
  • Led team of servers to consistently meet customer service and sales targets.
  • Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
  • Liaised between servers and upper management to address issues and manage challenges.
  • Proactively communicated with servers to coordinate workflows and monitor service during busy shifts.
  • Trained servers on order management, food service quality and how to build rapport with guests.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Cultivated warm relationships with regular customers.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
  • Collaborated with kitchen staff to coordinate restaurant goals such as upselling certain items, addressing product availability issues and other communication concerns.

Education

High School Diploma -

Summit High School
Breckenridge, CO
2017

Skills

  • Vendor negotiation
  • Brand awareness
  • Social media promotion
  • Transportation coordination
  • Event marketing
  • Events logistics management
  • Sponsorship development
  • Workflow management
  • Conflict resolution
  • Transportation management
  • Revenue generation
  • Contract negotiations
  • Decision-making
  • Market analysis
  • Hospitality management
  • Problem-solving
  • Logistics management
  • Vendor sourcing
  • Media relations
  • Corporate events planning
  • Sales expertise
  • Branding
  • Networking strategies
  • Project management
  • Vendor management
  • Social media marketing
  • Vendor and contract negotiations
  • Budget management
  • Sales and marketing strategy
  • Vendor relationship management
  • Digital marketing
  • Room setup and breakdown

Timeline

Event Organizer

Self Employed
01.2024 - Current

Server

Casadonna
08.2023 - 01.2024

Server/Manager

Swiss Heaven
10.2018 - 06.2023

High School Diploma -

Summit High School
Kacper Gawron