Kacy Castellanos
Mount Pleasant,TX
Summary
Proactive and detail-oriented professional with a proven track record at Pilgrims Pride, enhancing worksite efficiency and mastering new tools. Excelled in customer service and financial transactions accuracy as a Sales Associate at Brookshires. Skilled in team collaboration and safety awareness, committed to continuous learning and operational excellence.
Overview
4
4
years of professional experience
Work History
Laborer/Packing
Pilgrims Pride
03.2023 - Current
- Ensure raw product is packed efficiently in accordance to company standards.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general housekeeping and cleaning tasks.
Sales Associate
Staples
11.2020 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Cross Trained in Print Department/UPS
- Developed customized reports to track key performance metrics for ongoing improvement in shipment efficiency.
Cashier
Brookshires
05.2020 - 11.2020
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Helped customers complete purchases, locate items, and join reward programs.
Education
Associate of Applied Science - Criminal Justice
Northeast Texas Community College
Mount Pleasant, TX08-2022
High School Diploma -
Mount Pleasant High School
Mount Pleasant, TX05-2020
Skills
- Willingness to learn
- Safety awareness
- Customer Service
- Repetitive Work
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Laborer/Packing
Pilgrims Pride
03.2023 - Current
Sales Associate
Staples
11.2020 - 02.2023
Cashier
Brookshires
05.2020 - 11.2020
Associate of Applied Science - Criminal Justice
Northeast Texas Community College
High School Diploma -
Mount Pleasant High School
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