Dynamic professional with a proven track record at The Camp Transformation Center, and years of experience in a food service environment excelling in leadership and team development. Skilled in effective communication and leading, I fostered a culture of continuous improvement, enhancing employee engagement and retention. My commitment to optimizing performance and mentoring teams has consistently driven success in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Paraeducator
Corona Norco School District
11.2024 - Current
Assisted students in achieving academic goals by providing one-on-one tutoring and small group instruction in various subjects.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Assisted teachers in managing classrooms effectively by maintaining clear expectations, enforcing rules consistently, and reinforcing positive behavior choices.
Monitored student classroom and outdoors activities to promote student safety.
Actively participated in regular team meetings to discuss student progress, share ideas, and collaborate on strategies for continued success.
Participated in professional development opportunities to stay current on best practices within the field of special education.
Director
The Camp Transformation Center
03.2022 - 02.2024
Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
Managed budgets effectively to ensure optimal use of resources while maintaining financial stability.
Strengthened internal controls by reviewing existing policies and procedures, ensuring compliance with regulatory requirements.
Optimized staff performance by designing comprehensive training programs tailored to individual needs.
Coached HIIT classes and led team trainings on encouraging clients to live healthy lifestyles
Department Manager
McDonald's
06.2016 - 04.2022
Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
Provided superb customer service while working on the floor and ensured drive through times were always at #1 in comparison to other stores
Encouraged all tema members to work as a team to ensure the best quality of customer service and of food and beverage
Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
Led a team of professionals to consistently achieve or exceed performance targets.
Developed strong relationships with suppliers, securing better deals and ensuring timely deliveries.