Industrious, well-qualified Operations Coordinator bringing proven skills in negotiating, preparing and finalizing differing documents and agreements. Meticulous, adept and decisive field professional skilled at cultivating and deepening productive relationships with team members, owners, companies and agency representatives. Ready to bring knowledge and abilities to challenging role with potential for long-term career advancement and success.
Hi, I’m
Kacy Greene
Director of Operations
Brooklyn,NY
Summary
Overview
9
years of professional experience
Work History
Self-employeed
Property Manager
07.2017 - Current
Job overview
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Oversaw management of properties while providing general service to tenants.
B.A.B.E. By Beki
Managing Partner
07.2017 - 12.2021
Job overview
- Established and implemented business procedures and process improvements.
- Managed administrative logistics and operations of events planning, event booking.
- Selected and ordered décor and event materials.
- Solicited feedback from clients to assess event success and uncover opportunities for improvement.
- Interviewed clients to understand event scopes of work, establish budgets and determine timelines for venue selection, guest list finalization.
- Led vendor negotiations to obtain cost-effective services and products.
- Leveraged trends in customer industries and marketplaces to shape solutions and approaches.
OTTE NYNew York, NY
E-Commerce Coordinator
11.2014 - 09.2018
Job overview
- Worked directly with account managers on new orders.
- Maintained working knowledge of company products, services and promotions.
- Interacted with and sold to e-commerce customers and delivered prompt and courteous service.
- Corresponded with online customers to address questions or complaints about products, policies or shipping methods.
- Managed financial tracking, inventory coordination.
- Added, updated and removed product from e-commerce systems. Tracked inventory and reviewed retail trends in order to make timely and proactive business decisions.
- Helped streamline workflows from e-store, to vendor, to end client and to buyer.
- Developed successful online sales operations from scratch by establishing and following strategic vision, mission and operational plans.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
York College of The City University of New YorkJamaica, NY
Bachelor of Arts from Political Science
University Overview
Skills
- Google Suites, Microsoft Suites
- Monthly Fee and Payment Collection
- Legal Issue Resolution
- Maintenance Oversight
- Vacancy Marketing
- Local and State Laws, Code Compliance
- Analytics and SEO
- Office Operations, Financial Statements
- Dispute Handling
- Tenant Screening, Property Showing
Timeline
Property Manager
Self-employeed
07.2017 - Current
Managing Partner
B.A.B.E. By Beki
07.2017 - 12.2021
E-Commerce Coordinator
OTTE NY
11.2014 - 09.2018
York College of The City University of New York
Bachelor of Arts from Political Science
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