Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kacy Riley

Shelbyville

Summary

Professional with strong background in accounts management and financial oversight, well-prepared for overseeing receivables operations. Skilled in process optimization, financial reporting, and credit analysis, with focus on team collaboration and results. Known for reliability and adaptability in dynamic environments, ensuring smooth workflow and achieving financial goals.

Overview

17
17
years of professional experience

Work History

Accounts Receivable Supervisor

Guardian Pharmacy
10.2012 - Current
  • Enhanced team productivity by providing regular training on accounting software and tools.
  • Conducted census, financial, and insurance reports of payors to determine necessary actions for overdue or credited accounts.
  • Set goals for accounts receivable team of [Number] clerks and developed strategies to meet goals.
  • Updated aging reports based on daily audits.
  • Completed bi-weekly payroll for 3 employees.
  • Kept high average of performance evaluations.
  • Reconciled daily AR ledger and verified proper posting.

Teller

FirstBank
03.2011 - 10.2012
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Collector/Teller II

Ascend Federal Credit Union
04.2008 - 03.2011
  • Collaborated with team members to achieve monthly targets, promoting a positive work environment and boosting overall productivity.
  • Contacted customers to discuss payment schedules and set up or immediately process payments.
  • Reduced outstanding debts by implementing strategic collections tactics and maintaining open lines of communication with customers.
  • Streamlined debt collection processes for increased efficiency in the workplace.
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.

Education

High School Diploma -

Shelbyville Central High School
Shelbyville, TN
05-2024

Skills

  • Leadership trained
  • Microsoft Excel
  • Payment negotiations
  • Invoice processing
  • Staff training
  • Financial reporting
  • Staff management
  • Cash management
  • Teamwork

Timeline

Accounts Receivable Supervisor

Guardian Pharmacy
10.2012 - Current

Teller

FirstBank
03.2011 - 10.2012

Collector/Teller II

Ascend Federal Credit Union
04.2008 - 03.2011

High School Diploma -

Shelbyville Central High School
Kacy Riley