Kacy Frickel

Professional with experience in technical writing, content development, and collaboration within civil infrastructure and construction projects. Skilled in gathering and synthesizing technical information from subject matter experts (SMEs), engineers, and project teams to create clear, concise, and accurate documentation. Proficient in writing and formatting technical proposals, reports, and other project-related materials, ensuring compliance with project requirements and request for proposal (RFP) specifications. Experienced in utilizing data and industry insights to produce well-organized and accessible content. Strong collaborator with a focus on supporting cross-functional teams, managing documentation, and ensuring high-quality output aligned with organizational goals.

• Microsoft Office Specialist Certification
• Content Strategy for Professionals: Engaging Audiences Certification – Coursera
• Adobe Certified Expert in InDesign

Technical Writer/Proposal Coordinator

Flatiron Dragados Constructors Inc.

Chino, CA (Remote) | 08/2023 - 05/2025

In the role of Technical Writer/Proposal Coordinator at Flatiron Dragados Constructors Inc., the responsibilities include collaborating with joint venture partners, designers, and subcontractors to develop precise and comprehensive proposals. The role involves gathering technical details from SMEs, estimators, and engineers to create clear and effective narratives that convey complex project information and execution plans. Another key responsibility is managing business development resources, including ensuring that all proposal materials comply with RFP requirements. This position also requires maintaining high standards of quality and ensuring timely production and submission of documents that meet both internal and external expectations.

Marketing Operations Specialist
Race Communications
Tehachapi, CA (Remote) | 01/2022 - 12/2023

In the role of Marketing Operations Specialist at Race Communications, the primary responsibility was to develop and execute marketing strategies aimed at increasing brand visibility and customer acquisition. This involved collaborating with the product marketing team and utilizing industry research to inform marketing decisions. The role required fostering relationships with suppliers, vendors, and industry peers to strengthen business partnerships. Data-driven insights were applied to improve customer engagement, with comprehensive reports generated to track performance against key metrics such as website traffic, social media engagement, and campaign effectiveness. Regular qualitative interviews were conducted with customers to gain insights that shaped customer-centric marketing strategies.

Senior Sales Enablement Associate
JLL
Irvine, CA | 01/2022 - 12/2022

As a Senior Sales Enablement Associate at JLL, the role involved working with sales teams to create and refine sales materials, ensuring the content was aligned with client needs and company goals. Responsibilities included managing the proposal process from initial content creation to final submission, ensuring the documents were accurate and aligned with the brand guidelines. Close collaboration with internal teams provided insights that helped improve the effectiveness of sales communications and optimized proposal strategies. The position also required utilizing data from previous client engagements to inform future sales strategies and enhance the overall proposal quality. InDesign was used to design and format all sales materials to ensure a polished, professional appearance.

Marketing Specialist
Cushman & Wakefield Pacific
Boise, ID | 01/2021 - 12/2021

As a Marketing Specialist at Cushman & Wakefield Pacific, the role involved leading various marketing projects from concept to completion. Responsibilities included collaborating with cross-functional teams to gather data and produce targeted marketing materials. The role required the use of analytics tools such as Google Analytics to assess campaign performance and refine strategies to increase customer engagement. Key deliverables included creating offering memorandums and pitch decks, ensuring alignment with both client requirements and brand guidelines. Marketing materials were produced using InDesign to maintain visual consistency and high-quality output across all collateral. Time management skills were essential as multiple projects were handled simultaneously, consistently meeting deadlines.