Kada Carrasco

• Resolved escalated guest complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
• Led team meetings to discuss service goals, guest satisfaction metrics, and implement new strategies for continued improvement in customer experiences.
• Hired, trained and supervised team of service staff members to meet business goals.
• Ensured a welcoming environment with attention to cleanliness, organization, and ambiance.

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Trained staff to ensure they preformed at the standard of the establishment.

• Ensured that when the food hit the expo it was hitting the tables in a timely manner to not compromise the quality of the meal.

I grew up learning to cook alongside my mother. She then created a cuisine that became featured in magazines. This quirky food truck is where i grew to find a passion in service and hospitality.