Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kadafi Lyons

Summary

I have 7+ years of job experience dealing with money, opening and closing down stores. I‘m a very hard worker who's a quick learner once i‘m given a task. I Keep a clean and happy environment with employee where ever I work to better the company. Great Communication Organization and planning skills Team worker Time management/Good Attendants Multitasking Adaptability Technology use.

Overview

10
10
years of professional experience

Work History

Caretaker X

NYCHA
05.2024 - Current
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Executed and performed daily safety and maintenance checks on garbage truck and related equipment.
  • Managed hazardous materials appropriately, adhering to strict guidelines for handling, storage, and transportation to prevent environmental contamination or harm to human health.
  • Upheld regulatory standards for environmental protection through diligent handling of hazardous wastes and adherence to disposal guidelines.
  • Stripping, sealing, and waxing apartment and building floors.

Sales Associate

T-Mobile
02.2023 - 01.2024
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prioritized helping customers over completing other routine tasks in store.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Concession Stand Worker

Showtime Cinema
09.2021 - 04.2023
  • Maintained high standards of customer service in high-volume, fast-paced operations.
  • Used cash register to tender change and process cash and credit card payments.
  • Prepared quality products while maintaining proper food safety practices, portion control and presentation within service goal times.
  • Maintained clean and tidy service area by scrubbing and polishing counters, steaming tables and cleaning glasses and dishes.
  • Managed refreshment stand and food concessions at public gatherings, sporting events and concerts.
  • Cooked and packaged large batches of food prepared to order or kept hot until needed.
  • Loaded perishable items into climate-controlled coolers to prevent food spoilage.
  • Trained Number new employees and volunteers to operate cash register and properly prepare food.
  • Used Software to keep running inventory of supplies.
  • Served drinks and snacks to patrons, maintaining professionalism and supporting individual needs.
  • Responded to customer complaints to help resolve issues.
  • Monitored inventory and notified management of deficiencies or shortages.
  • Returned unused food items to designated storage areas, making sure to cover and date perishables.
  • Established rapport with new and recurring customers, remembering specific requests and providing specialty concessions for individuals.

Sales Associate

Metropcs Authorized Dealer
10.2015 - 04.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Solved customer challenges by offering relevant products and services.
  • Achieved perfect attendance and on-time record.
  • Trained and developed new sales team associates in products, selling techniques and company procedures.

Warehouse Worker

IBC
10.2016 - 06.2017
  • Labeled packages kept warehouse organized broke down pallets marked and scanned packages leaving and entering the warehouse
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Assembled pallets and crates for secure transportation of materials.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Loaded, unloaded, and moved material to and from storage and production areas.

Customer Service Associate

Walgreens
08.2015 - 07.2016
  • Received payment by cash, check, and credit cards
  • Issued receipts, refunds, credits, or change due to customers
  • Assisted customers by providing information and resolving their complaints
  • Greetyfd customers entering establishments
  • Answered customers' questions, and provide information on procedures or policies
  • Processed merchandise returns and exchanges
  • Stocked shelves, and marked prices on shelves and items
  • Created prints according to customer specifications and laboratory protocols
  • Inserted processed negatives and prints into envelopes for delivery to customers
  • Monitored equipment operation to detect malfunctions
  • Requested information or assistance using paging systems

Education

Diploma -

Thomas Jefferson High School

Diploma - Visual And Performing Arts

Thomas Jefferson High School
06.2015

Skills

  • Food Packaging and Labeling
  • Teamwork and Collaboration
  • Customer Needs Assessments
  • Safe Work Practices
  • Dependable and Cooperative
  • Adaptability and Flexibility
  • Cash Control
  • Stocking and Replenishing
  • Industry Best Practices
  • Food and Beverage Service
  • Cash Drawer Operations
  • Kitchen Safety Standards
  • Working with Teammates
  • Maintaining Clean Work Areas
  • Employee Training and Supervision
  • Time Management
  • Quality Assessments
  • Open and closing stores
  • Heavy equipment operation
  • Hazardous materials handling
  • Trash compacting
  • Operating mowers and tractors

Timeline

Caretaker X

NYCHA
05.2024 - Current

Sales Associate

T-Mobile
02.2023 - 01.2024

Concession Stand Worker

Showtime Cinema
09.2021 - 04.2023

Warehouse Worker

IBC
10.2016 - 06.2017

Sales Associate

Metropcs Authorized Dealer
10.2015 - 04.2019

Customer Service Associate

Walgreens
08.2015 - 07.2016

Diploma -

Thomas Jefferson High School

Diploma - Visual And Performing Arts

Thomas Jefferson High School
Kadafi Lyons