Summary
Overview
Work History
Education
Skills
Timeline
Generic

KADAJIANA MANNING

Frisco

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Data Analyst

DATAVOCITY
05.2023 - 06.2025
  • Used statistical methods to analyze data and generate useful business reports.
  • Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
  • Enhanced business efficiency by identifying trends and patterns in complex datasets.
  • Managed large-scale databases to ensure timely access to critical information for key stakeholders.

Customer Service Representative

Genpact
12.2021 - 05.2023
  • Produced monthly reports using advanced Excel spreadsheet functions.
  • Utilized data visualization tools to effectively communicate business insights.
  • Created various Excel documents to assist with pulling metrics data and presenting information to stakeholders for concise explanations of best placement for needed resources.
  • Improved decision-making processes with accurate data analysis and visualization techniques.

Customer Service Representative

Mr.Cooper
08.2019 - 12.2021
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Team Member

Sonics Drive In
03.2016 - 08.2019
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

MCKINNEY HIGH SCHOOL
McKinney, TX

CERTIFICATE OF COSMETOLOGY -

Ogle School
TX

Skills

  • Data visualization and presentations
  • Data analysis
  • Python programming
  • Excel functions
  • Active listening
  • Critical thinking
  • Data entry
  • Computer proficiency
  • Food handling
  • Food preparation
  • Cash handling
  • Food handling safety

Timeline

Data Analyst

DATAVOCITY
05.2023 - 06.2025

Customer Service Representative

Genpact
12.2021 - 05.2023

Customer Service Representative

Mr.Cooper
08.2019 - 12.2021

Team Member

Sonics Drive In
03.2016 - 08.2019

MCKINNEY HIGH SCHOOL

CERTIFICATE OF COSMETOLOGY -

Ogle School